An error when saving any changes on ojs: An unexpected error occurred. You may have been logged out. Please reload the page and try again

Software Support
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1

Hello,

I’m using ojs 3.2.1-2, upgraded from version 3.1.2-4. In last version everything was working with no problems but then, because of some extern specific requirements I had to upgrade it to version 3.2.1-2. It’s running on windows server 2008, PHP 7.2, on IIS.

After that upgrade, if I want to save any change in ojs i keep getting message: An unexpected error occurred. You may have been logged out. Please reload the page and try again. I tried searching topics but didn’t find anything useful. I checked permissions, everything is set right, I don’t have any error in PHP error log except ojs2: 404 Not Found??

Also, my Chrome browser console on every click on Save button displays this error:

image

Any help, please?

2

Anyone? I really need help about this…

3

Hi @slipsa

Have you tried to enable the debug option to check what the system returns as output when this error shows up?
Beside PHP error log, have you also check your webserver logs?

Best,
Israel Cefrin
PKP Team