Ajax Failed error while adding contribuer or adding users

Description of issue or problem I’m having:
while adding author/contributor or when adding/editing users. following error alert popup. “Failed Ajax request or invalid JSON returned.”

Steps I took leading up to the issue:
everything was OK but suddenly it was happend.

What I tried to resolve the issue:
Exec() & gettext functions are enable already/

Application Version - e.g., OJS 3.3.0:8

Additional information, such as screenshots and error log messages if applicable:
No error recorded in php error.php

SCREENSHOT ATTACHED FROM DEVELOPER TOOL
jbt

Are you able to access your PHP error logs and can share any relevant messages from there? Those tend to be helpful in pinpointing the issue.

-Roger
PKP Team