After upgrade from OJS 3.2 to 3.3 several options in administration menus keeps loading

Software Support
1

OS upgraded from version 3.2 to version 3.3.0.19 in Ubuntu 20.04 with Apache 2.4.62 and MariaDB 10.6.19, php 7.4

Now, several option y aministration menu keeps loading with displaying anything
For example:

  1. Go to ‘Users & and Roles’

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The same happens with other options in administration menu like:

  • Issues
  • Website → plugins

And many other menus have no information at all, for example: Submissions → All Active

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Please, I would appreciate some help with these isssues

2

HI @kaluosi,

When you see the continuously “Loading” message and it doesn’t produce any result within a reasonable time, a good rule of thumb is to check your PHP error log. Are you able to do that and report on any errors found there?

-Roger
PKP Team

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