Admin Login error

Software Support
1

After login as admin showing this screen. Please guide.

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2

@asmecher not reply from your side. Please guide because after login show this error message and only submission generate error other this doing good. Please below image login successfully but click on submission then generate this error.

image

3

Hi @hussainyousaf,

Please be patient; we just had a weekend :slight_smile:

What database server are you using, and what version?

Regards,
Alec Smecher
Public Knowledge Project Team

4

@asmecher We are Mysql

  • Server: Localhost via UNIX socket

  • Server type: MySQL

  • Server connection: SSL is not being used [![Documentation]

  • Server version: 5.6.45 - MySQL Community Server (GPL)

  • Protocol version: 10

  • User: pjoorgpk@localhost

  • Server charset: cp1252 West European (latin1)

  • cpsrvd 11.84.0.19

  • Database client version: libmysql - 5.6.43

  • PHP extension: mysqli[![Documentation]

  • PHP version: 7.3.6

5

Hi @hussainyousaf,

Can you try turning on the show_stacktrace option in config.inc.php, triggering the error again, then posting the results?

Regards,
Alec Smecher
Public Knowledge Project Team

6

@asmecher after on this option now work perfectly. Thanks

7

Hi @hussainyousaf,

Hmm, that option doesn’t actually change how the system operates, just what error information it provides – but I’m happy to hear it has started working!

Regards,
Alec Smecher
Public Knowledge Project Team