Adding a user (associated with a different journal)

Software Support
1

I’m creating a new journal.
I want to add the first individual’s details (for editor role). However, when I enter her email, I get this:
“The selected email address is already in use by another user.”
I checked with this person: they ARE registered/associated with a different journal (belonging to our institution. I deleted her from that one, with her approval. But I still get the same error:
“The selected email address is already in use by another user.”
Is the only way around this…to use an alternative email address for this person? I was hoping to our her institutional email.
Where can I go into the Settings to change or fix this situation?

2

Hi @PKP_Tam,

There are some ways around this, particularly in later versions of OJS. Can you please indicate which specific version you’re using?

-Roger
PKP Team

4

Hi Roger,
We are using 3.3.0.16
-Tamara

5

I’ll mention that, in order to move forward and not hold up the rest of the set-up process, we’ve opted to use a different email. But I would like to know if there are any workarounds for when this occurs.

6

Hi @PKP_Tam,

Thanks for that additional info. If need be, you can merge accounts, which is outlined here: https://docs.pkp.sfu.ca/faq/en/users-roles#why-cant-i-delete-a-users-account
and here:
https://docs.pkp.sfu.ca/learning-ojs/3.3/en/users-and-roles#managing-users

This is slated for improvement in OJS 3.5: Allow journal managers to invite users to adopt a role · Issue #3022 · pkp/pkp-lib · GitHub
So, there will be better ways around in the future.

-Roger
PKP Team

7

Hi all,

Actually, there’s an easy way to add a user to a role in a journal in 3.3.0 or 3.4.0 when they’re already active in another journal.

  • Go to Settings > Users & Roles > Users
  • Click the “Search” button to expand the search options
  • Check “Include users with no roles in this journal”
  • Enter a detail or two in the search box related to the user you want – e.g. their email address or username
  • Click “Search”

Now you should be able to edit the user account and add roles in your journal. Note that you’ll either need to be a Site Administrator, or have managerial access to all the user’s roles, in order to do this; if you don’t, you’ll need to ask your site administrator to do this for you.

Regards,
Alec Smecher
Public Knowledge Project Team

8

This topic was automatically closed after 9 days. New replies are no longer allowed.