Hi there!
I am facing a strange issue since 2 days, one of our Journal Editor(s) is having problem signing in to the OJS site. Whenever, he logs in, 500 Internal Server Error screen popsup. On Investigating the Server Log, I have found some of such lines there:
[Wed Mar 27 10:25:15.727631 2024] [fcgid:warn] [pid 138927:tid 138960] [client 182.184.66.75:8679] mod_fcgid: stderr: PHP Warning: Undefined array key “zh_TW” in /var/www/clients/client0/web4/web/journal/lib/pkp/classes/site/Site.inc.php on line 39, referer: https://www.annalskemu.org/journal/index.php/annals/management/settings/access
[Wed Mar 27 10:25:27.204852 2024] [fcgid:warn] [pid 138927:tid 138968] [client 182.184.66.75:8679] mod_fcgid: stderr: PHP Fatal error: Uncaught Error: Call to a member function getFullName() on null in /var/www/clients/client0/web4/web/journal/lib/pkp/classes/submission/reviewAssignment/ReviewAssignmentDAO.inc.php:453, referer: https://www.annalskemu.org/journal/index.php/annals/management/settings/access
[Wed Mar 27 10:25:27.204898 2024] [fcgid:warn] [pid 138927:tid 138968] [client 182.184.66.75:8679] mod_fcgid: stderr: Stack trace:, referer: https://www.annalskemu.org/journal/index.php/annals/management/settings/access
[Wed Mar 27 10:25:27.204902 2024] [fcgid:warn] [pid 138927:tid 138968] [client 182.184.66.75:8679] mod_fcgid: stderr: #0 /var/www/clients/client0/web4/web/journal/lib/pkp/classes/submission/reviewAssignment/ReviewAssignmentDAO.inc.php(68): ReviewAssignmentDAO->_fromRow(), referer: https://www.annalskemu.org/journal/index.php/annals/management/settings/access
[Wed Mar 27 10:25:27.204906 2024] [fcgid:warn] [pid 138927:tid 138968] [client 182.184.66.75:8679] mod_fcgid: stderr: #1 /var/www/clients/client0/web4/web/journal/lib/pkp/classes/submission/reviewAssignment/ReviewAssignmentDAO.inc.php(187): ReviewAssignmentDAO->_getReviewAssignmentsArray(), referer: https://www.annalskemu.org/journal/index.php/annals/management/settings/access
[Wed Mar 27 10:25:27.204910 2024] [fcgid:warn] [pid 138927:tid 138968] [client 182.184.66.75:8679] mod_fcgid: stderr: #2 /var/www/clients/client0/web4/web/journal/lib/pkp/classes/services/PKPSubmissionService.inc.php(692): ReviewAssignmentDAO->getBySubmissionId(), referer: https://www.annalskemu.org/journal/index.php/annals/management/settings/access
[Wed Mar 27 10:25:27.204914 2024] [fcgid:warn] [pid 138927:tid 138968] [client 182.184.66.75:8679] mod_fcgid: stderr: #3 /var/www/clients/client0/web4/web/journal/lib/pkp/classes/services/PKPSubmissionService.inc.php(310): PKP\Services\PKPSubmissionService->getReviewAssignments(), referer: https://www.annalskemu.org/journal/index.php/annals/management/settings/access
[Wed Mar 27 10:25:27.204918 2024] [fcgid:warn] [pid 138927:tid 138968] [client 182.184.66.75:8679] mod_fcgid: stderr: #4 /var/www/clients/client0/web4/web/journal/lib/pkp/classes/services/PKPSubmissionService.inc.php(214): PKP\Services\PKPSubmissionService->getPropertyReviewAssignments(), referer: https://www.annalskemu.org/journal/index.php/annals/management/settings/access
[Wed Mar 27 10:25:27.204922 2024] [fcgid:warn] [pid 138927:tid 138968] [client 182.184.66.75:8679] mod_fcgid: stderr: #5 /var/www/clients/client0/web4/web/journal/lib/pkp/classes/services/PKPSubmissionService.inc.php(299): PKP\Services\PKPSubmissionService->getProperties(), referer: https://www.annalskemu.org/journal/index.php/annals/management/settings/access
I have tried clear all type of caches using OJS administration, changed User’s password. But the problem is still there. And surprisingly, it is only happening for that user particularly. Other users are loggin in fine. Please assist accordingly.
PHP 8.x
OJS Version : 3.3.0.17
Regards,