User Registration Issue

[OJSOMPuser]

In the “User Registration” section, I have selected the option “Visitors can register a user account with the press”, but visitors are still unable to register. They receive the message: “This press is currently not accepting user registrations.” Could you kindly advise on how to resolve this issue?

[rcgillis]

Hi @OJSOMPuser,

Can you please indicate which version of OMP you’re using (e.g. 3.3.0-13)? When users go to the register option, like here: https://omp34.testdrive.publicknowledgeproject.org/index.php/td-press/user/register

What happens? Or does the register option just not appear on your site?

-Roger
PKP Team

[OJSOMPuser]

Dear OMP Support Team,

I hope this email finds you well.

I wanted to follow up regarding the user registration issue. After locating the Better Password plugin and unchecking it, the issue persists. I am still unable to enable visitor registration. On the Register page, I continue to see the message: “This press is currently not accepting user registrations.”

I have verified that the User Registration setting is correctly configured, with the option “Visitors can register a user account with the press” enabled. Despite this, the registration issue remains unresolved.

Could you kindly assist me in troubleshooting this issue further? Your help would be greatly appreciated.

Thank you for your support.

Best regards,
Yanni

[rcgillis]

Hello @OJSOMPuser,

Thank you for elaborating on your situation. I will see if another one of our team members can weigh in on this issue when they get the opportunity.

Best regards,

Roger
PKP Team

[asmecher]

Hi @OJSOMPuser,

If you navigate (as Manager or Admin) to…

• Settings > Users & Roles > Roles
• Find the role for which you wish users to be able to self-register
• Extend the menu on the row and click “Edit”

Is the self-registration checkbox checked?

Regards,
Alec Smecher
Public Knowledge Project Team

[ajnyga]

Hi,

Also check whether in

• Administration >
• Hosted Presses >
• Your Press settings

You have Enable this press to appear publicly on the site checked.

[OJSOMPuser]

Dear Nygård,

Thank you for your suggestion. After implementing it, the issue has been resolved. I truly appreciate your assistance!

Best regards,
Yanni

[OJSOMPuser]

Dear OMP Technical Team,

I hope this message finds you well.

I am writing to express my sincere gratitude for the assistance provided by your team, specifically username ajnyga. The solution offered was incredibly effective and precisely addressed the issue I was facing. Your prompt and thorough response has been a tremendous help.

I truly appreciate the dedication and expertise demonstrated by ajnyga and the entire technical team. I hope this valuable information can also benefit others who may encounter similar challenges in the future.

Thank you once again for your outstanding support.

Best regards,
Yanni

[asmecher]

Hi @OJSOMPuser,

Thanks for the kind words, Yanni!

Regards,
Alec Smecher
Public Knowledge Project Team