In OJS126.96.36.199 (also in the previous OJS3 versions), when any reviewer does not respond within the due date, the status message changes to “A review is overdue”. This message is visible to the author as well which should not. Since the workflow was designed to show messages only to those participants who need to act, this message is related to the editor and reviewer and the author does not need to act at this stage hence, the author should not see it.
The overdue message should be visible to the Editors/Reviewers only and the author should continue seeing the status message “Awaiting responses from reviewers”.
Due to this overdue message we receive unnecessary emails from the author asking for the overdue reasons also sometimes they confused that overdue is from their side for submission of revision (which they didn’t get requested).
Kindly look at this status message for better clarity and improvement in future releases.
Thanks and Regards