Submitted peer review forms not generating acknowledgement emails

Hi,

It seems that for one of our journals OJS is not sending acknowledgement emails when reviewers submit their review reports.

Would anyone know where to start looking to correct this?

Many thanks,

Scott

Hi @ScottAbbott,

I’d start by reviewing suggestions in similar forum posts, such as this one. If none of those solves the issue, post here what you looked into and what the results were.

Regards,
Alec Smecher
Public Knowledge Project Team

Thanks Alec, will do.

Regards,

Scott