Strange error message when an author tries to upload a doc

[ctgraham]

It sounds like the user is coming across a slow connection and it takes more than 60 seconds to upload the 15.6MB. See the php.ini directives of max_execution_time and max_input_time.

A similar thread is:

PDF download timeout

Hi, We are running an OJS at Taiwan and it works well locally. However, we kept getting complaints from our editors and authors in Europe that they cannot download PDF files. They system times out after downloading 1MB. Is there some setting that I can change to make this work? Thanks. Hsu