Sending email is not working on OJS 2.4.7.1

Dear friends

I would to ask, sending email not working on OJS 2.4.7.1
when I send email to authors from ojs, its not enter to authors mail.

how to solve it ?

thanks

Hi @azwarmuin,

Are other emails working, or is it just the email to authors that seems to go missing?

What is your email setup in config.inc.php – are you using SMTP, or a local delivery agent?

Regards,
Alec Smecher
Public Knowledge Project Team

Dear Friends,
We are currently using OJS 2.4.8.0. We are not able to send any email from the site user notification acceptance or anything.
Please help.
Thanks
Dr. Kamlesh Kumar Sahu
withkamlesh@gmail.com

Hi @Sahu,

There are numerous threads about OJS emails not being received, including this one. Check some of those, and the questions they ask, and post here with details if you’re not able to find your answers.

Regards,
Alec Smecher
Public Knowledge Project Team

Stll did’t get answer to my question repeating it
Dear Friends,
We are currently using OJS 2.4.8.0. We are not able to send any email from the site user notification acceptance or anything.
Please help.
Thanks
Dr. Kamlesh Kumar Sahu
withkamlesh@gmail.com

@sahu, you can find more technical discussion of email sending in OJS here:

To assist you, we’ll need you to describe your setup in more detail… specifically what mechanism you are using to send email, and what the mail logs say is happening: