Hi, We are using OJS 3.3.0.14, recently upgraded from 3.0.2.0. In the ‘review’ section for a submission, as an adminsitrator, when I click the ‘request revisions’ button, I get the following email form, with the correct email text and the 'add reviews to email button: [Screenshot 2023-10-09 1521…

Hi @ayeaye , I wonder if the reason why some section editors see this and some don’t is because some of the section editors who have different options available to them also have other roles (e.g. Editors or Journal Managers?) Can you look to confirm if this is the case? -Roger PKP Team

Hi Roger, Many thanks for your reply. I had already considered the access levels possibly being the cause. Some of the Section Editors are also set as Reviewers, Readers and Authors and others were only Section Editors. But these differences don’t correlate with the issue and adjusting them didn’t …

Hi @ayeaye , Thanks for the further explanation. What i suspect might be happening here is the settings in Users and Roles - Roles (Select “Section editor” - and Edit), and you should see these options: [Screenshot 2023-10-11 at 4.26.59 PM] I suspect you might have the third option selected for t…

Hi Roger, Thanks for the suggestion, but alas we don’t have that option selected: [IMG_6279] It seems strange that on some submissions the section editors can see the correct 3 buttons. Thanks again for your help. Jen

Hi @rcgillis , I’ve just had another look at this, and realised that there is another place that the section editors can be set to ‘recommend only’ and that is when the section editor is assigned to the submission: [Screenshot 2023-10-23 173453] So that solves that mystery! However, we are still…

Hi @ayeaye , I’m curious if you might try sending this recommendation email (even with those shortcomings) as a test email and dummy submission within your system and see how it displays within the workflow? -Roger PKP Team

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Request revisions email form not working for some Section Editors

Software Support

ayeaye October 11, 2023, 8:55pm 6

Hi Roger,

Thanks for the suggestion, but alas we don’t have that option selected:

It seems strange that on some submissions the section editors can see the correct 3 buttons.

Thanks again for your help.

Jen