Problema al descargar el archivo de publicación desde OMP

Buen día:

En la aplicación OMP en la versión 3.3.0 En la sección de programar para publicación, en formatos para publicación, añado un formato de publicación nuevo, selecciono un archivo en formato pdf o doc, activo las casillas de esperando aceptación, no disponible y establezco la condición de acceso abierto y procedo a publicar; pero cuando me dirijo a la publicación y selección el botón de descarga de archivo, el archivo ni se visualiza, ni se descarga.

Agradezco la ayuda para saber en que estoy fallando.
Anexo imagen del boton:
omp1
direcciona aqui:
omp2

Hola @alvaro_jose_feria,

el mensaje “HTTP ERROR 500” indica que hubo un error en el servidor. Para que la comunidad pueda ayudarte, sería necesario que compartas el mensaje de error de PHP que se dispara cuando apretás el botón para descargar el artículo (esto se encuentro en los logs del servidor)

Hola @alvaro_jose_feria ,
Opino lo mismo que @gonzalognzl , hay que proporcionar más información para que la comunidad pueda ayudarte, aparte del mensaje de error con el cual nos orientamos, es importante que menciones si es una instalación nueva, o esto sucedió después de una migración, lo hizo de un día para otro, etc, el contexto también nos ayuda mucho a entender la situación.

saludos!

Hola @dagosalas @gonzalognzl tengo el mismo error en dos instalaciones prueba que hice desde cero. ¿Qué me puede estar faltando? El visor PDF está activado. El error que muestra en ambas instalaciones es similar:

[15-Aug-2022 18:14:32 UTC] Invalid address:  (From): root@localhost
[15-Aug-2022 18:14:40 UTC] PHP Warning:  include(/home/paideias/omputmach.paideiastudio.com.ar/cache/fc-pluginSettings-1-doipubidplugin.php): failed to open stream: No such file or directory in /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/cache/FileCache.inc.php on line 46
[15-Aug-2022 18:14:40 UTC] PHP Warning:  include(/home/paideias/omputmach.paideiastudio.com.ar/cache/fc-pluginSettings-1-doipubidplugin.php): failed to open stream: No such file or directory in /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/cache/FileCache.inc.php on line 46
[15-Aug-2022 18:14:40 UTC] PHP Warning:  include(): Failed opening '/home/paideias/omputmach.paideiastudio.com.ar/cache/fc-pluginSettings-1-doipubidplugin.php' for inclusion (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/cache/FileCache.inc.php on line 46
[15-Aug-2022 18:15:14 UTC] PHP Warning:  include(/home/paideias/omputmach.paideiastudio.com.ar/cache/fc-pluginSettings-1-doipubidplugin.php): failed to open stream: No such file or directory in /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/cache/FileCache.inc.php on line 46
[15-Aug-2022 18:15:14 UTC] PHP Warning:  include(/home/paideias/omputmach.paideiastudio.com.ar/cache/fc-pluginSettings-1-doipubidplugin.php): failed to open stream: No such file or directory in /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/cache/FileCache.inc.php on line 46
[15-Aug-2022 18:15:14 UTC] PHP Warning:  include(): Failed opening '/home/paideias/omputmach.paideiastudio.com.ar/cache/fc-pluginSettings-1-doipubidplugin.php' for inclusion (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/cache/FileCache.inc.php on line 46
[15-Aug-2022 18:17:52 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method Submission::getFullTitles() in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php:221
Stack trace:
#0 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/plugins/HookRegistry.inc.php(107): DublinCoreMetaPlugin->monographFileView('CatalogBookHand...', Array)
#1 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(307): HookRegistry::call('CatalogBookHand...', Array)
#2 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(216): CatalogBookHandler->download(Array, Object(Request), true)
#3 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPRouter.inc.php(395): CatalogBookHandler->view(Array, Object(Request))
#4 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPPageRouter.inc.php(246): PKPRouter->_authorizeInitializeAndCallRequest(Array, Object(Request), Array, false)
#5 /home/paideias/omputmach.paideias in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php on line 221
[15-Aug-2022 18:17:58 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method Submission::getFullTitles() in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php:221
Stack trace:
#0 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/plugins/HookRegistry.inc.php(107): DublinCoreMetaPlugin->monographFileView('CatalogBookHand...', Array)
#1 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(307): HookRegistry::call('CatalogBookHand...', Array)
#2 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(216): CatalogBookHandler->download(Array, Object(Request), true)
#3 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPRouter.inc.php(395): CatalogBookHandler->view(Array, Object(Request))
#4 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPPageRouter.inc.php(246): PKPRouter->_authorizeInitializeAndCallRequest(Array, Object(Request), Array, false)
#5 /home/paideias/omputmach.paideias in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php on line 221
[15-Aug-2022 18:17:59 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method Submission::getFullTitles() in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php:221
Stack trace:
#0 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/plugins/HookRegistry.inc.php(107): DublinCoreMetaPlugin->monographFileView('CatalogBookHand...', Array)
#1 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(307): HookRegistry::call('CatalogBookHand...', Array)
#2 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(216): CatalogBookHandler->download(Array, Object(Request), true)
#3 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPRouter.inc.php(395): CatalogBookHandler->view(Array, Object(Request))
#4 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPPageRouter.inc.php(246): PKPRouter->_authorizeInitializeAndCallRequest(Array, Object(Request), Array, false)
#5 /home/paideias/omputmach.paideias in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php on line 221
[15-Aug-2022 18:18:15 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method Submission::getFullTitles() in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php:221
Stack trace:
#0 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/plugins/HookRegistry.inc.php(107): DublinCoreMetaPlugin->monographFileView('CatalogBookHand...', Array)
#1 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(307): HookRegistry::call('CatalogBookHand...', Array)
#2 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(216): CatalogBookHandler->download(Array, Object(Request), true)
#3 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPRouter.inc.php(395): CatalogBookHandler->view(Array, Object(Request))
#4 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPPageRouter.inc.php(246): PKPRouter->_authorizeInitializeAndCallRequest(Array, Object(Request), Array, false)
#5 /home/paideias/omputmach.paideias in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php on line 221
[15-Aug-2022 18:18:19 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method Submission::getFullTitles() in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php:221
Stack trace:
#0 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/plugins/HookRegistry.inc.php(107): DublinCoreMetaPlugin->monographFileView('CatalogBookHand...', Array)
#1 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(307): HookRegistry::call('CatalogBookHand...', Array)
#2 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(216): CatalogBookHandler->download(Array, Object(Request), true)
#3 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPRouter.inc.php(395): CatalogBookHandler->view(Array, Object(Request))
#4 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPPageRouter.inc.php(246): PKPRouter->_authorizeInitializeAndCallRequest(Array, Object(Request), Array, false)
#5 /home/paideias/omputmach.paideias in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php on line 221
[15-Aug-2022 18:18:25 UTC] PHP Warning:  include(/home/paideias/omputmach.paideiastudio.com.ar/cache/fc-pluginSettings-1-urnpubidplugin.php): failed to open stream: No such file or directory in /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/cache/FileCache.inc.php on line 46
[15-Aug-2022 18:18:25 UTC] PHP Warning:  include(/home/paideias/omputmach.paideiastudio.com.ar/cache/fc-pluginSettings-1-urnpubidplugin.php): failed to open stream: No such file or directory in /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/cache/FileCache.inc.php on line 46
[15-Aug-2022 18:18:25 UTC] PHP Warning:  include(): Failed opening '/home/paideias/omputmach.paideiastudio.com.ar/cache/fc-pluginSettings-1-urnpubidplugin.php' for inclusion (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/cache/FileCache.inc.php on line 46
[15-Aug-2022 18:18:37 UTC] PHP Warning:  include(/home/paideias/omputmach.paideiastudio.com.ar/cache/fc-pluginSettings-1-doipubidplugin.php): failed to open stream: No such file or directory in /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/cache/FileCache.inc.php on line 46
[15-Aug-2022 18:18:37 UTC] PHP Warning:  include(/home/paideias/omputmach.paideiastudio.com.ar/cache/fc-pluginSettings-1-doipubidplugin.php): failed to open stream: No such file or directory in /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/cache/FileCache.inc.php on line 46
[15-Aug-2022 18:18:37 UTC] PHP Warning:  include(): Failed opening '/home/paideias/omputmach.paideiastudio.com.ar/cache/fc-pluginSettings-1-doipubidplugin.php' for inclusion (include_path='.:/opt/cpanel/ea-php73/root/usr/share/pear') in /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/cache/FileCache.inc.php on line 46
[15-Aug-2022 18:18:51 UTC] PHP Deprecated:  Non-static method PKPNotificationOperationManager::createTrivialNotification() should not be called statically in /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/controllers/api/file/PKPManageFileApiHandler.inc.php on line 64
[15-Aug-2022 18:20:25 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method Submission::getFullTitles() in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php:221
Stack trace:
#0 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/plugins/HookRegistry.inc.php(107): DublinCoreMetaPlugin->monographFileView('CatalogBookHand...', Array)
#1 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(307): HookRegistry::call('CatalogBookHand...', Array)
#2 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(216): CatalogBookHandler->download(Array, Object(Request), true)
#3 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPRouter.inc.php(395): CatalogBookHandler->view(Array, Object(Request))
#4 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPPageRouter.inc.php(246): PKPRouter->_authorizeInitializeAndCallRequest(Array, Object(Request), Array, false)
#5 /home/paideias/omputmach.paideias in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php on line 221
[15-Aug-2022 18:20:28 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method Submission::getFullTitles() in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php:221
Stack trace:
#0 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/plugins/HookRegistry.inc.php(107): DublinCoreMetaPlugin->monographFileView('CatalogBookHand...', Array)
#1 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(307): HookRegistry::call('CatalogBookHand...', Array)
#2 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(216): CatalogBookHandler->download(Array, Object(Request), true)
#3 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPRouter.inc.php(395): CatalogBookHandler->view(Array, Object(Request))
#4 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPPageRouter.inc.php(246): PKPRouter->_authorizeInitializeAndCallRequest(Array, Object(Request), Array, false)
#5 /home/paideias/omputmach.paideias in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php on line 221
[15-Aug-2022 18:22:17 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method Submission::getFullTitles() in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php:221
Stack trace:
#0 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/plugins/HookRegistry.inc.php(107): DublinCoreMetaPlugin->monographFileView('CatalogBookHand...', Array)
#1 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(307): HookRegistry::call('CatalogBookHand...', Array)
#2 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(216): CatalogBookHandler->download(Array, Object(Request), true)
#3 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPRouter.inc.php(395): CatalogBookHandler->view(Array, Object(Request))
#4 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPPageRouter.inc.php(246): PKPRouter->_authorizeInitializeAndCallRequest(Array, Object(Request), Array, false)
#5 /home/paideias/omputmach.paideias in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php on line 221
[15-Aug-2022 18:23:21 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method Submission::getFullTitles() in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php:221
Stack trace:
#0 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/plugins/HookRegistry.inc.php(107): DublinCoreMetaPlugin->monographFileView('CatalogBookHand...', Array)
#1 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(307): HookRegistry::call('CatalogBookHand...', Array)
#2 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(216): CatalogBookHandler->download(Array, Object(Request), true)
#3 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPRouter.inc.php(395): CatalogBookHandler->view(Array, Object(Request))
#4 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPPageRouter.inc.php(246): PKPRouter->_authorizeInitializeAndCallRequest(Array, Object(Request), Array, false)
#5 /home/paideias/omputmach.paideias in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php on line 221
[15-Aug-2022 18:24:35 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method Submission::getFullTitles() in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php:221
Stack trace:
#0 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/plugins/HookRegistry.inc.php(107): DublinCoreMetaPlugin->monographFileView('CatalogBookHand...', Array)
#1 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(307): HookRegistry::call('CatalogBookHand...', Array)
#2 /home/paideias/omputmach.paideiastudio.com.ar/pages/catalog/CatalogBookHandler.inc.php(216): CatalogBookHandler->download(Array, Object(Request), true)
#3 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPRouter.inc.php(395): CatalogBookHandler->view(Array, Object(Request))
#4 /home/paideias/omputmach.paideiastudio.com.ar/lib/pkp/classes/core/PKPPageRouter.inc.php(246): PKPRouter->_authorizeInitializeAndCallRequest(Array, Object(Request), Array, false)
#5 /home/paideias/omputmach.paideias in /home/paideias/omputmach.paideiastudio.com.ar/plugins/generic/dublinCoreMeta/DublinCoreMetaPlugin.inc.php on line 221

hola!
Revista si tienes el módulo gettext y fileinfo de PHP activado, son los errores más comunes.
Y borra el cache (datos y plantilla), las primeras lineas son de eso.
Avisanos por favor como va tu problema.
saludos!

Hola @dagosalas , gracias. Están activados los módulos, probé con PHP 7.3 y 7.4 y todo seguía igual. Desactivé el Módulo de indexación Dublin Core y funcionó correctamente. @alvaro_jose_feria puedes corroborarlo?

1 Like

Hola @Ppantaleo,

Si te sentís cómodo revisando código, quizás este issue en GitHub te sirva de ayuda por el plugin de Dublin Core: https://github.com/pkp/pkp-lib/issues/7864

Saludos!

1 Like

Gracias @gonzalognzl lo voy a revisar. Saludos.

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