Hi @orcalator,
Check your PHP error log for details.
Regards,
Alec Smecher
Public Knowledge Project Team
Hi @asmecher,
I already checked it and there is nothing regarding this in error.log 
This is not a fresh install but upgrade from 2.4.8. if that helps. Btw. i noticed form URL’s look like this:
Is this normal with that “$$$call$$$” part in URL?
Regards,
Nino
Hi @orcalator,
Hmm, something should definitely be logged – can you post the newest contents of the log file here, just in case?
The $$$call$$$ is supposed to appear there.
Regards,
Alec Smecher
Public Knowledge Project Team
This is from access.log. I clicked new submission and did all the steps above till the final “Continue” on “Review Details” when nothing happend.
1.1.1.1 - - [04/Apr/2018:18:22:05 +0200] “POST /ojs/index.php/test/submission/saveStep/1 HTTP/1.1” 200 166 “https://site.com/ojs/index.php/test/submission/wizard” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299” -
1.1.1.1 - - [04/Apr/2018:18:22:05 +0200] “POST /ojs/index.php/test/notification/fetchNotification HTTP/1.1” 200 58 “https://site.com/ojs/index.php/test/submission/wizard” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299” -
1.1.1.1 - - [04/Apr/2018:18:22:05 +0200] “GET /ojs/index.php/test/submission/wizard/2?submissionId=6720 HTTP/1.1” 200 2711 “https://site.com/ojs/index.php/test/submission/wizard” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299” -
1.1.1.1 - - [04/Apr/2018:18:22:05 +0200] “GET /ojs/public/journals/43/pageHeaderLogoImage_en_US.png HTTP/1.1” 304 - “https://site.com/ojs/index.php/test/submission/wizard/2?submissionId=6720” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299” -
1.1.1.1 - - [04/Apr/2018:18:22:05 +0200] “GET /ojs/index.php/test/$$$call$$$/page/page/css HTTP/1.1” 200 23787 “https://site.com/ojs/index.php/test/submission/wizard/2?submissionId=6720” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299” -
1.1.1.1 - - [04/Apr/2018:18:22:05 +0200] “GET /ojs/index.php/test/submission/step/2?submissionId=6720&=1522858925679 HTTP/1.1" 200 789 “https://site.com/ojs/index.php/test/submission/wizard/2?submissionId=6720” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299” -
1.1.1.1 - - [04/Apr/2018:18:22:05 +0200] "GET /ojs/index.php/test/$$$call$$$/page/page/user-nav-backend?=1522858925678 HTTP/1.1” 200 1916 “https://site.com/ojs/index.php/test/submission/wizard/2?submissionId=6720” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299” -
1.1.1.1 - - [04/Apr/2018:18:22:05 +0200] “GET /ojs/index.php/test/$$$call$$$/page/page/tasks?=1522858925680 HTTP/1.1" 200 531 “https://site.com/ojs/index.php/test/submission/wizard/2?submissionId=6720” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299” -
1.1.1.1 - - [04/Apr/2018:18:22:05 +0200] “POST /ojs/index.php/test/notification/fetchNotification HTTP/1.1” 200 58 “https://site.com/ojs/index.php/test/submission/wizard/2?submissionId=6720” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299” -
1.1.1.1 - - [04/Apr/2018:18:22:05 +0200] "GET /ojs/index.php/test/$$$call$$$/grid/notifications/task-notifications-grid/fetch-grid?=1522858925682 HTTP/1.1” 200 1202 “https://site.com/ojs/index.php/test/submission/wizard/2?submissionId=6720” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299” -
1.1.1.1 - - [04/Apr/2018:18:22:05 +0200] “GET /ojs/index.php/test/$$$call$$$/grid/files/submission/submission-wizard-files-grid/fetch-grid?submissionId=6720&=1522858925681 HTTP/1.1" 200 1529 “https://site.com/ojs/index.php/test/submission/wizard/2?submissionId=6720” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299” -
1.1.1.1 - - [04/Apr/2018:18:22:06 +0200] "GET /ojs/index.php/test/$$$call$$$/wizard/file-upload/file-upload-wizard/start-wizard?fileStage=2&reviewRoundId=&submissionId=6720&stageId=1&uploaderRoles=16-17-4097-65536&uploaderGroupIds=99&=1522858925683 HTTP/1.1” 200 698 “https://site.com/ojs/index.php/test/submission/wizard/2?submissionId=6720” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299” -
1.1.1.1 - - [04/Apr/2018:18:22:06 +0200] “GET /ojs/index.php/test/$$$call$$$/wizard/file-upload/file-upload-wizard/display-file-upload-form?submissionId=6720&stageId=1&uploaderRoles=16-17-4097-65536&uploaderGroupIds=99&fileStage=2&revisionOnly=&reviewRoundId=&revisedFileId=&assocType=&assocId=&dependentFilesOnly=&=1522858925684 HTTP/1.1" 200 1315 “https://site.com/ojs/index.php/test/submission/wizard/2?submissionId=6720” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299” -
1.1.1.1 - - [04/Apr/2018:18:22:16 +0200] “POST /ojs/index.php/test/$$$call$$$/wizard/file-upload/file-upload-wizard/upload-file?submissionId=6720&stageId=1&fileStage=2&reviewRoundId=&assocType=&assocId= HTTP/1.1” 200 174 “https://site.com/ojs/index.php/test/submission/wizard/2?submissionId=6720” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299” -
1.1.1.1 - - [04/Apr/2018:18:22:18 +0200] "GET /ojs/index.php/test/$$$call$$$/wizard/file-upload/file-upload-wizard/edit-metadata?submissionId=6720&stageId=1&reviewRoundId=&fileStage=2&fileId=21033&=1522858925685 HTTP/1.1” 200 850 “https://site.com/ojs/index.php/test/submission/wizard/2?submissionId=6720” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299” -
1.1.1.1 - - [04/Apr/2018:18:22:19 +0200] “POST /ojs/index.php/test/$$$call$$$/api/file/manage-file-api/save-metadata?submissionId=6720&stageId=1&reviewRoundId=&fileStage=2&fileId=21033 HTTP/1.1” 200 101 “https://site.com/ojs/index.php/test/submission/wizard/2?submissionId=6720” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299” -
Regards,
Nino
Btw. i also noticed one thing now. When i go to “My assigned” → “View Submission” and then i click on “Edit” under “Submission Files” and try to “Save” also nothing happens… only animated circle is turning in the right bottom corner of the popup window.
Hi @orcalator,
That looks like your Apache access log, not your error log. Check to see if there’s a separate error log. See also How do I find my PHP error log?
Regards,
Alec Smecher
Public Knowledge Project Team
Yes that’s an access log bcs. error log is empty for that period of time. There are no errors.
Regards.
Nino
Hi @orcalator,
That’s odd – there are generally at least a few warnings, depending on your PHP version. What version are you using? Do you see any warnings logged?
Regards,
Alec Smecher
Public Knowledge Project Team
Hi @asmecher,
It seems that error log was disabled. After enabling error log this is what i get when i click on “Continue” on “Upload submission file” form, tab “Review Details”. Btw. we use PHP Version 5.6.33-0.
PHP Strict Standards: Declaration of SubmissionFileDAO::fromRow() should be compatible with PKPSubmissionFileDAO::fromRow($row, $fileImplementation) in /var/www-data/ojs/classes/article/SubmissionFil
eDAO.inc.php on line 23
PHP Strict Standards: Declaration of SubmissionFilesMetadataForm::fetch() should be compatible with Form::fetch($request, $template = NULL, $display = false) in /var/www-data/ojs/lib/pkp/controllers/
wizard/fileUpload/form/SubmissionFilesMetadataForm.inc.php on line 18
PHP Strict Standards: Declaration of SubmissionFilesMetadataForm::execute() should be compatible with Form::execute() in /var/www-data/ojs/lib/pkp/controllers/wizard/fileUpload/form/SubmissionFilesMe
tadataForm.inc.php on line 18
PHP Deprecated: Non-static method PKPRequest::getUserVar() should not be called statically, assuming $this from incompatible context in /var/www-data/ojs/lib/pkp/classes/form/Form.inc.php on line 388
PHP Deprecated: Non-static method PKPRequest::_checkThis() should not be called statically, assuming $this from incompatible context in /var/www-data/ojs/lib/pkp/classes/core/PKPRequest.inc.php on li
ne 592
PHP Deprecated: Non-static method PKPRequest::getUserVar() should not be called statically, assuming $this from incompatible context in /var/www-data/ojs/lib/pkp/classes/form/Form.inc.php on line 388
PHP Deprecated: Non-static method PKPRequest::_checkThis() should not be called statically, assuming $this from incompatible context in /var/www-data/ojs/lib/pkp/classes/core/PKPRequest.inc.php on li
ne 592
PHP Deprecated: Non-static method PKPRequest::isPost() should not be called statically, assuming $this from incompatible context in /var/www-data/ojs/lib/pkp/classes/form/validation/FormValidatorPost
.inc.php on line 38
PHP Deprecated: Non-static method PKPRequest::_checkThis() should not be called statically, assuming $this from incompatible context in /var/www-data/ojs/lib/pkp/classes/core/PKPRequest.inc.php on line 396
Regards,
Nino
Hi @orcalator,
Those are all cosmetic warnings and won’t stop the system from operating, but they could be burying a more relevant error message. Try checking further back in the log, and look for something containing the word “Error”.
Regards,
Alec Smecher
Public Knowledge Project Team
Hi, @asmecher
Nope, there are no errors. Can you give me some hints how to debug this. I already found php code that handles that form save request in /lib/pkp/controllers/api/file/PKPManageFileApiHandler.inc.php. So, that should be saveMetadata function right? On return something happens and form gets like frozen so i suppose something is wrong with return value. What should i look for? Thx.
Regards,
Nino
Hi @orcalator,
Before jumping into the PHP, I’d suggest using the browser’s developer tools to inspect some of the server responses. Where you fail to get the expected response, I wonder if the server is sending invalid/malformed JSON.
Regards,
Alec Smecher
Public Knowledge Project Team
I solved this. It was my mistake - i had some debugging code left from OJS migration in one php file that was causing the problem. Sorry for trouble and thank you for help!
Regards,
Nino
Hi @asmecher
I have facing errors during the submission of the article in step 4. That is not moving on step 5 and complete the submission.
Best Regards,
Shahid Asghar
Hi @shahidasghar90,
As above, check your PHP error log for details. Please also include what version of OJS you’re using.
Regards,
Alec Smecher
Public Knowledge Project Team
Hi,
I have resolved the issue. i have not completed the upgrade procedure. That’s why facing the issue.
Best Regards,
Shahid Asghar
1 Like
Hello! I also have the same problem as you had, can you please tell us what the debug code of the PHP is and where is it stored?
Thank you.
1 Like
Hi @asmecher,
I have a problem almost like that. I use OJS 3.2.0.3.
A papper appears ok, but when I click in “View Submission”…
Appears a blank page like this:
I did something wrong or that is a OJS version problem, or something like that?