Problem after upgrading to OMP 3.1 (user_nav_backend and press-grid not loading)

Software Support Open Monograph Press
1

Hi,

i run into a problem after upgrading to OMP 3.1. Everything went well, but after entering the admin area i see a an endless loading script at the top of the screen. It seems, that the presses could not be loaded, because the same problem occurs when I enter the “Hosted Presses” section .Screenshot_20171123_161910

What is the problem here or how can i debug this issue? I have already activated show_stacktrace and display_errors, but nothing interesting appeared in the log files.

Interesting to be mentioned is, that this problem does not occur after a fresh and empty install, but only after upgrading the existing database (OMP 1.1.1.0 ). But the upgrade process also does not show any error.

2

After further investigations I see the following problems. When entering the url /index.php/XXX/admin/contexts, some resources are loaded via javascript (represented as curl request):

curl ‘https://xxx.de/index.php/XXX/$$$call$$$/page/page/user-nav-backend?_=1511508522045’ -H ‘Accept: application/json, text/javascript, /; q=0.01’ -H ‘Accept-Encoding: gzip, deflate, br’ -H ‘Accept-Language: de-DE,en-US;q=0.7,en;q=0.3’ -H ‘Cookie: ajs_user_id=null; ajs_group_id=null; ajs_anonymous_id=%2200000000000000000000000000%22; OMPSID=7e4a2c7d1cee3fff4d4861fc80xxxxxx’ -H ‘Host: xxx.de’ -H ‘Referer: https://xxx.rub.de/index.php/XXX/admin/contexts’ -H ‘User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:56.0) Gecko/20100101 Firefox/56.0’ -H ‘X-Requested-With: XMLHttpRequest’

curl ‘https://xxx.de/index.php/RUB/$$$call$$$/grid/admin/press/press-grid/fetch-grid?_=1511508522046’ -H ‘Accept: application/json, text/javascript, /; q=0.01’ -H ‘Accept-Encoding: gzip, deflate, br’ -H ‘Accept-Language: de-DE,en-US;q=0.7,en;q=0.3’ -H ‘Cookie: ajs_user_id=null; ajs_group_id=null; ajs_anonymous_id=%2200000000000000000000000000%22; OMPSID=7e4a2c7d1cee3fff4d4861fc80xxxxxx’ -H ‘Host: xxx.de’ -H ‘Referer: https://xxx.de/index.php/XXX/admin/contexts’ -H ‘User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:56.0) Gecko/20100101 Firefox/56.0’ -H ‘X-Requested-With: XMLHttpRequest’

But those requests do not return any response. As mentioned in the post before, I cannot see any problems in the logs. Logging is configured as follows:
error_reporting = E_ALL
log_errors = On

3

Hi @rub

Have you checked your php error long in webserver? It may shows you some important info about what is going on.

Regards,
Israel Cefrin
Public Knowledge Project Team

4

As mentioned before, the log only shows some php notice and php warnings, but no error:

i Nov 24 12:41:00.618535 2017] [php7:warn] [pid 39] [client 172.20.0.18:48190] PHP Warning: Declaration of LanguageToggleBlockPlugin::getEnabled() should be compatible with BlockPlugin::getEnabled($contextId = NULL) in /var/www/omp/plugins/blocks/languageToggle/Langu
ageToggleBlockPlugin.inc.php on line 0, referer: https://xxx.de/index.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.619707 2017] [php7:notice] [pid 40] [client 172.20.0.18:48184] PHP Notice: unserialize(): Error at offset 236 of 238 bytes in /var/www/omp/lib/pkp/classes/db/DAO.inc.php on line 347, referer: https://xxx.de/index.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.620155 2017] [php7:notice] [pid 39] [client 172.20.0.18:48190] PHP Notice: unserialize(): Error at offset 236 of 238 bytes in /var/www/omp/lib/pkp/classes/db/DAO.inc.php on line 347, referer: https://xxx.de/index.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.620936 2017] [php7:notice] [pid 40] [client 172.20.0.18:48184] PHP Notice: unserialize(): Error at offset 228 of 230 bytes in /var/www/omp/lib/pkp/classes/db/DAO.inc.php on line 347, referer: https://xxx.de/index.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.621240 2017] [php7:notice] [pid 39] [client 172.20.0.18:48190] PHP Notice: unserialize(): Error at offset 228 of 230 bytes in /var/www/omp/lib/pkp/classes/db/DAO.inc.php on line 347, referer: https://xxx.de/index.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.622133 2017] [php7:warn] [pid 40] [client 172.20.0.18:48184] PHP Warning: error_log() expects parameter 2 to be integer, object given in /var/www/omp/lib/pkp/controllers/page/PageHandler.inc.php on line 62, referer: https://xxx.de/index.
php/RUB/admin/contexts
[Fri Nov 24 12:41:00.622902 2017] [php7:notice] [pid 39] [client 172.20.0.18:48190] PHP Notice: Only variables should be passed by reference in /var/www/omp/lib/pkp/controllers/grid/admin/context/ContextGridRow.inc.php on line 51, referer: https://xxx.de/ind
ex.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.623633 2017] [php7:notice] [pid 39] [client 172.20.0.18:48190] PHP Notice: Only variables should be passed by reference in /var/www/omp/lib/pkp/controllers/grid/admin/context/ContextGridRow.inc.php on line 64, referer: https://xxx.de/ind
ex.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.623790 2017] [php7:notice] [pid 39] [client 172.20.0.18:48190] PHP Notice: Only variables should be passed by reference in /var/www/omp/lib/pkp/controllers/grid/admin/context/ContextGridRow.inc.php on line 77, referer: https://xxx.de/ind
ex.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.623913 2017] [php7:notice] [pid 39] [client 172.20.0.18:48190] PHP Notice: Only variables should be passed by reference in /var/www/omp/lib/pkp/classes/controllers/grid/feature/OrderItemsFeature.inc.php on line 172, referer: https://omp-test.ub.rub.
de/index.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.624300 2017] [php7:notice] [pid 40] [client 172.20.0.18:48184] Malformed UTF-8 characters, possibly incorrectly encoded, referer: https://xxx.de/index.php/RUB/admin/contexts
172.20.0.18 - - [24/Nov/2017:12:41:00 +0000] “GET /index.php/RUB/$$$call$$$/page/page/user-nav-backend?=1511527262483 HTTP/1.1" 200 422 “https://xxx.de/index.php/RUB/admin/contexts” “Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Ge
cko) Chrome/62.0.3202.94 Safari/537.36”
[Fri Nov 24 12:41:00.634354 2017] [php7:notice] [pid 39] [client 172.20.0.18:48190] PHP Notice: Only variables should be passed by reference in /var/www/omp/lib/pkp/controllers/grid/admin/context/ContextGridRow.inc.php on line 51, referer: https://xxx.de/ind
ex.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.634946 2017] [php7:notice] [pid 39] [client 172.20.0.18:48190] PHP Notice: Only variables should be passed by reference in /var/www/omp/lib/pkp/controllers/grid/admin/context/ContextGridRow.inc.php on line 64, referer: https://xxx.de/ind
ex.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.635075 2017] [php7:notice] [pid 39] [client 172.20.0.18:48190] PHP Notice: Only variables should be passed by reference in /var/www/omp/lib/pkp/controllers/grid/admin/context/ContextGridRow.inc.php on line 77, referer: https://xxx.de/ind
ex.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.635178 2017] [php7:notice] [pid 39] [client 172.20.0.18:48190] PHP Notice: Only variables should be passed by reference in /var/www/omp/lib/pkp/classes/controllers/grid/feature/OrderItemsFeature.inc.php on line 172, referer: https://omp-test.ub.rub.
de/index.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.642542 2017] [php7:notice] [pid 39] [client 172.20.0.18:48190] PHP Notice: Only variables should be passed by reference in /var/www/omp/lib/pkp/controllers/grid/admin/context/ContextGridRow.inc.php on line 51, referer: https://xxx.de/ind
ex.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.643128 2017] [php7:notice] [pid 39] [client 172.20.0.18:48190] PHP Notice: Only variables should be passed by reference in /var/www/omp/lib/pkp/controllers/grid/admin/context/ContextGridRow.inc.php on line 64, referer: https://xxx.de/ind
ex.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.643258 2017] [php7:notice] [pid 39] [client 172.20.0.18:48190] PHP Notice: Only variables should be passed by reference in /var/www/omp/lib/pkp/controllers/grid/admin/context/ContextGridRow.inc.php on line 77, referer: https://xxx.de/ind
ex.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.643357 2017] [php7:notice] [pid 39] [client 172.20.0.18:48190] PHP Notice: Only variables should be passed by reference in /var/www/omp/lib/pkp/classes/controllers/grid/feature/OrderItemsFeature.inc.php on line 172, referer: https://omp-test.ub.rub.
de/index.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.656464 2017] [php7:notice] [pid 39] [client 172.20.0.18:48190] Malformed UTF-8 characters, possibly incorrectly encoded, referer: https://xxx.de/index.php/RUB/admin/contexts
172.20.0.18 - - [24/Nov/2017:12:41:00 +0000] "GET /index.php/RUB/$$$call$$$/grid/admin/press/press-grid/fetch-grid?=1511527262484 HTTP/1.1” 200 422 “https://xxx.de/index.php/RUB/admin/contexts” “Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KH
TML, like Gecko) Chrome/62.0.3202.94 Safari/537.36”
[Fri Nov 24 12:41:00.777571 2017] [php7:notice] [pid 37] [client 172.20.0.18:48196] PHP Notice: unserialize(): Error at offset 228 of 230 bytes in /var/www/omp/lib/pkp/classes/db/DAO.inc.php on line 347, referer: https://xxx.de/index.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.795938 2017] [php7:notice] [pid 37] [client 172.20.0.18:48196] PHP Notice: Only variables should be passed by reference in /var/www/omp/lib/pkp/controllers/grid/notifications/NotificationsGridHandler.inc.php on line 63, referer: https://omp-test.ub.
rub.de/index.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.796812 2017] [php7:notice] [pid 37] [client 172.20.0.18:48196] PHP Notice: Only variables should be passed by reference in /var/www/omp/lib/pkp/controllers/grid/notifications/NotificationsGridHandler.inc.php on line 72, referer: https://omp-test.ub.
rub.de/index.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.796935 2017] [php7:notice] [pid 37] [client 172.20.0.18:48196] PHP Notice: Only variables should be passed by reference in /var/www/omp/lib/pkp/controllers/grid/notifications/NotificationsGridHandler.inc.php on line 83, referer: https://omp-test.ub.
rub.de/index.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.799563 2017] [php7:notice] [pid 37] [client 172.20.0.18:48196] PHP Notice: unserialize(): Error at offset 228 of 230 bytes in /var/www/omp/lib/pkp/classes/db/DAO.inc.php on line 347, referer: https://xxx.de/index.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.801967 2017] [php7:warn] [pid 37] [client 172.20.0.18:48196] PHP Warning: Declaration of LanguageToggleBlockPlugin::getSeq() should be compatible with BlockPlugin::getSeq($contextId = NULL) in /var/www/omp/plugins/blocks/languageToggle/LanguageToggl
eBlockPlugin.inc.php on line 0, referer: https://xxx.de/index.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.802014 2017] [php7:warn] [pid 37] [client 172.20.0.18:48196] PHP Warning: Declaration of LanguageToggleBlockPlugin::getBlockContext() should be compatible with BlockPlugin::getBlockContext($contextId = NULL) in /var/www/omp/plugins/blocks/languageTo
ggle/LanguageToggleBlockPlugin.inc.php on line 0, referer: https://xxx.de/index.php/RUB/admin/contexts
[Fri Nov 24 12:41:00.802028 2017] [php7:warn] [pid 37] [client 172.20.0.18:48196] PHP Warning: Declaration of LanguageToggleBlockPlugin::getEnabled() should be compatible with BlockPlugin::getEnabled($contextId = NULL) in /var/www/omp/plugins/blocks/languageToggle/Langu
ageToggleBlockPlugin.inc.php on line 0, referer: https://xxx.de/index.php/RUB/admin/contexts
172.20.0.18 - - [24/Nov/2017:12:41:00 +0000] “GET /favicon.ico HTTP/1.1” 200 1414 “https://xxx.de/index.php/RUB/admin/contexts” “Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36”
172.20.0.18 - - [24/Nov/2017:12:41:00 +0000] “GET /index.php/RUB/$$$call$$$/grid/notifications/task-notifications-grid/fetch-grid?_=1511527262485 HTTP/1.1” 200 1663 “https://xxx.de/index.php/RUB/admin/contexts” “Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleW
ebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36”

5

After debugging the code, I have found the problem:

One of the press name contains umlauts. In the PageHandler.inc.php i can see, that
return $templateMgr->fetchJson('controllers/page/usernav.tpl');
returns the html code containing wrong encoded characters. As a result, nothing is returned.

But I don’t understand this behavior. The database tables have an utf-8 encoding, and the server also has utf-8 encoding. I have checked this in the PKPString.inc.php (mb_internal_encoding($clientCharset);)

So, what is the problem here?