We have five journals running. Four are working fine. The fifth just published its first issue. Clicking the viewer buttons for the PDFs result in the viewer 404 error page not found appearing center page. OJS version 3.4.0.8 PHP 8.1.30 Apache version LiteSpeed File path is correct File permiss…

Thanks for answer. Error log 2025-04-15 07:57:51.089967 [ERROR] [1156897] [T0] [HTAccess] Failed to open /public_html/plugins/generic/.htaccess]: Permission denied 2025-04-15 07:57:51. [INFO] www.jss.keu-journals.com:443 ] File not found domains/jss.keu-journals.com/public_html/plugins/generic/pdfJ…

rcgillis April 13, 2025, 5:17pm 2

Hi @RASA,

Can you please check your PHP error logs and report on errors found there? This typically provides more clues as to what the issue is.

-Roger
PKP Team

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