OMP 1.2: "Notify" Participants in all workflow stages not sending email

Software Support Open Monograph Press
#1

Dear @asmecher,

Our problem might be related to Copyediting: People use Notify in Participants grid to communicate, rather than Discussion grid · Issue #1432 · pkp/pkp-lib · GitHub .

We are testing OMP1.2 and found that when trying to “Notify” participants, the email form pops up. But, when I try to send the email (click on the send/notify) button it just gives a spinning wheel and does not send the email to the participant.

I have tested both our instance and http://omp.sfu.ca/testdrive/.

Any guidance will be appreciated.

Kind Regards
@cecile

#2

Hi @cecile,

Can you check your installation’s PHP error log to see if something relevant appears there?

Regards,
Alec Smecher
Public Knowledge Project Team

#3

Hi @asmecher
We have check the PHP error log and there were no useful error messages.

The “Discussion” emails does get sent.

The Test drive site ( http://omp.sfu.ca/testdrive/) has the same problem. Did you find any errors on your side?

Warm Regards
@cecile

#4

Hi @cecile,

That’s already been fixed in the git repository – on your local installation, apply both…

…in that order.

If you haven’t considered hosting with a git checkout (of the stable branch, omp-stable-1_2_0 in this case), consider it; you’d be able to pull in these updates easily.

Regards,
Alec Smecher
Public Knowledge Project Team