Hello, We upgraded to OJS version 3.5.0.1 mid November but have only recently noticed that emails have not been getting sent out to registered uses. There were no server changes as we have been running OJS since version 3.1 basically using the same config file. There are no new messages in the em…

Hi @J-remy , The reports that we’ve had on 3.5.0-3 are that the changes since 3.5.0-1 have resolved the DMARC compliance issue that users were facing. Are any emails getting through, i.e. test emails sent from the Journal Manager’s Users & Roles area? Regards, Alec Smecher Public Knowledge Projec…

Hello, Thanks for the reply. There are no emails that are getting through. They are being logged in the email_log table and the notification screens are being displayed letting the user know that the process was complete but no email notifications are being sent.

Hi @J-remy , Did you update the config.inc.php with new entries that were added to the configuration template since your old release? Those are documented in the release notes (docs/release/) and the various release notebooks ( 3.3 , 3.4 , and 3.5 ). The upgrade to 3.4 in particular notes one added conf…

I am using the new config.inc.php file that ships with version 3.5.0.3. I moved all of the database, email and other configurations to the new config file. I turned on show stacktrace and display errors for the last run but, no errors were shown. I’m using smtp so, I don’t think I need the sendma…

2 related/similar issues: [image] OJS 3.5 error related to sending email when registering new users Software Support Describe the issue or problem OJS 3.5 error related to sending email when registering new users Steps I took leading up to the issue Open n…

OJS Not sending Emails After Update

Software Support

crossroadsjournal February 4, 2026, 2:09pm 9

2 related/similar issues: