Ojs installation problem

When trying to install ojs in softaculous (cpanel) The following errors were found: An installation already exists at as per our records. To re-install the application please uninstall the existing installation!

after verification, no installation found on overview or on all installations.

Hello @elhou76,
This might be a softaculous issue, rather than an OJS-specific one. This error may be appearing with other applications other than OJS. For example, this post gives an example of how to resolve it with WordPress: An Installation Already Exists At As Per Our Records WordPress

Please note that many users of OJS have reported issues when hosting with softaculous, particularly when it comes to upgrading. For example see here:

Beware of Softaculous for upgrades!

Thank you, i’ll verify the PHP.

thank you rcgillis but there is no installation in tne overview.