We had included the ojs with our website for publication work.
Our website is http://www.pezzottaitejournals.net
on the left side we have drop down menu in which 8 journals are listed.
On clicking any one of them, Out of 8, only 3-4 opens and remaining gives blank page and nothing happens.
Some time ago all 8 of them were working fine, but now nothing happens.In fact it is a link to OJS where all our journals open.
Please guide us where the problem lies in DETAIL, Our web developer is also not able to identify the problem.
Waiting for solution
I’m just a PKP community member as you, but from your last post I feel like I need to explain you how free software works. May be you didn’t noticed, but when you downloaded OJS (and every GPLed soft) you accepted the following conditions:
This program is free software; you can redistribute it and/or modify
it under the terms of the GNU General Public License as published by the
Free Software Foundation; either version 2 of the License, or (at your
option) any later version.
This program is distributed in the hope that it will be useful, but
WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General
Public License for more details.
PKP is not committed to offer support and is not responsible of the problems you or your web developer got with your authors and professors when you decide to install and application that is working perfectly fine in thousands of servers.
But when they can, they do… so take it easy and please read again the post I refer:
I’m asking again because is impossible for me or for PKP guys to know WHY it happens.
To show you the solution we need to discover the problem (not only a the symptoms) and it means that we need more info about the server side (errors and log files).
The former post explain different techniques to debug your installation and tell us about:
a) Get the error your WSOD is not showing.
b) Take a look to your php errors log.
If you are sure that permissions are fine and you only want me to guess, it will be useless, because there are a lot of issues that can generate a WSOD as a PHP version issue, a timeout or memory issue, wrong hacked code, mod_rewrite or other kind of server misconfiguration… whatever.