Issues with stats in v2.4.6

Software Support
3

Hi @beghelli,

Thanks for your reply.
I checked in the system.

  1. base_url is fine and without “” also the file directory permission seems alright.
  2. Usage statistics and Acron plugins are enabled.
  3. scheduled_tasks flag is On in the config file.
  4. files/usageStats/archive has 3 log files in it as we upgraded 3 days ago.
  5. files/usageStats/processing and reject and stage folfers are empty.
  6. The counter report query returns more than 200 rows.

I am not sure based on What's the exact view count statistics and when is it updated? if this behavior is expected or not.

Counter report is only accessible in admin login. However it looks different from other journals in a way that the old counter plugin data and reports generators are missing (please see the image attached).

SELECT * FROM metrics WHERE metric_type = “ojs::legacyCounterPlugin”; returns no rows while
SELECT * FROM metrics WHERE metric_type = “ojs::legacyDefault”; returns again more than 200 rows.

Thanks in advance

Ghazal