The forum contains a wealth of information. Before posting your question, please check out the user guides and video tutorials at PKP Docs. You may find that someone has had a similar problem to yours; a quick search on the forum might help you find your solution.
If you’re unable to find an answer with the suggested tools, please create a post with your question. Don’t forget to provide us with the version of the software, and any relevant details that might be helpful for those trying to assist you. Your post might include screenshots, error messages, and the steps leading to your error.
If someone posts a solution, please click the show more button on the post and mark it as the solution. Marking the answer can help other forum users with the same problem.