Hi every body, I hope you can help me, I’ve activated the Google Analytics module, but it doesn’t work, I saw on logs but can’t find anything related to this.
The configuration on Google Analytics Account are: G-XXXXXXXX as ID, this Id was setted up on Google Analytics Module, these settings were registered a week ago.
On the next screen capture you can see the message when I access to my Google Analytics Account
I’ve disabled the Google Analytics Module and I’ve enabled again but, result is the same.
Any help will be usefull for me.
What version of OMP are you using (e.g. 3.3.0-8)?
Hi @rcgillis, thanks for your answer, the environment is:
O.S: Centos 7
PHP Version: 7.4.30
Apache Version: 2.4.6
OMP Version: 126.96.36.199
Thank you for supplying this additional information. Have you tried upgrading the plugin itself within the plugin gallery? FYI: we published this blog post a little while back related to Google Analytics: https://pkp.sfu.ca/2022/04/21/google-analytics-privacy-practices-challenged/
Thank for you last answer, I’ve deleted the plugin and download it again from https://github.com/pkp/googleAnalytics/archive/refs/tags/3_3_0-13.tar.gz now the platform is sending data to Google Analytics.
Thank for your time
Hi @jarulin, I have recently launched a Press (www.adjetiva.mx) on OMP with the exact same issue. But since we are a two person team, I’m taking care of the website and analytics with no previous systems knowledge (a lot of enthusiasm, though). I am running into the same issue with G Analytics. Could you walk me through how you uninstalled the plugin and installed the new version? Thanks!
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