Error message in add link of in Participants panel

Software Support
#1

i want to add Participants in Participants panel the error message

{“status”:true,“content”:"\n\n\t\t\tHelp\n\t</a>\n\n

and some the error is url link after click on it the error message

The requested URL /" was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

what can do please

#2

Hi @firas,

Which of our applications are you using, and what version?

Regards,
Alec Smecher
Public Knowledge Project Team

#3

Thank you for response
Ojs v 3.o.1.o

#4

Hi @firas,

This looks like a similar problem to what you’ve encountered in this other thread. I suspect your system has encountered a Javascript error – you can follow instructions like these to determine what error messages there are.

Regards,
Alec Smecher
Public Knowledge Project Team

#5

thank you for help

the error in java is

jquery.min.js:4 GET http://www.ihc-p.info/ojs2/index.php/ojs2/$$$call$$$/grid/users/user-select/user-select-grid/fetch-grid?submissionId=3&stageId=4&_=1481047493815 406 (Not Acceptable)send @ jquery.min.js:4ajax @ jquery.min.js:4n.(anonymous function) @ jquery.min.js:4$.pkp.controllers.UrlInDivHandler.reload @ UrlInDivHandler.js:55$.pkp.controllers.UrlInDivHandler @ UrlInDivHandler.js:31$.pkp.classes.ObjectProxy.parent @ ObjectProxy.js:112proxyConstructor @ Helper.js:283$.pkp.classes.Helper.objectFactory @ Helper.js:209(anonymous function) @ jquery.pkp.js:37each @ jquery.min.js:2each @ jquery.min.js:2$.fn.pkpHandler @ jquery.pkp.js:31(anonymous function) @ VM1464:4j @ jquery.min.js:2add @ jquery.min.js:2n.fn.ready @ jquery.min.js:2n.fn.init @ jquery.min.js:2n @ jquery.min.js:2(anonymous function) @ VM1464:3(anonymous function) @ jquery.min.js:2globalEval @ jquery.min.js:2domManip @ jquery.min.js:3append @ jquery.min.js:3(anonymous function) @ jquery.min.js:3n.access @ jquery.min.js:3html @ jquery.min.js:3success @ jquery.pkp.js:68j @ jquery.min.js:2fireWith @ jquery.min.js:2x @ jquery.min.js:4b @ jquery.min.js:4
StageParticipantNotifyHandler.js:104 Uncaught ReferenceError: tinyMCE is not defined(…)$.pkp.controllers.grid.users.stageParticipant.form.StageParticipantNotifyHandler.updateTemplate @ StageParticipantNotifyHandler.js:104(anonymous function) @ Handler.js:268j @ jquery.min.js:2fireWith @ jquery.min.js:2x @ jquery.min.js:4b @ jquery.min.js:4

what can do now

#6

Hi @firas,

It looks like you don’t have the TinyMCE plugin installed. This should be included with OJS; did you manually remove it?

Regards,
Alec Smecher
Public Knowledge Project Team

#7

thank you the plugin make enable and work the part can me write but still the part in the center top with "loading " halve problem solved and still other halve

#8

@firas, have you checked your PHP error log?

Regards,
Alec Smecher
Public Knowledge Project Team

#9

sorry about that but how check php error log from server or how

i have error log but can not understand the last record is

[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/session/SessionManager.inc.php on line 42
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/session/SessionManager.inc.php on line 43
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/session/SessionManager.inc.php on line 44
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/session/SessionManager.inc.php on line 45
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/session/SessionManager.inc.php on line 46
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/includes/bootstrap.inc.php on line 50
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/core/PKPApplication.inc.php on line 127
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/session/SessionManager.inc.php on line 35
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/session/SessionManager.inc.php on line 36
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/session/SessionManager.inc.php on line 37
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/session/SessionManager.inc.php on line 38
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/session/SessionManager.inc.php on line 39
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/session/SessionManager.inc.php on line 40
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/session/SessionManager.inc.php on line 41
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/session/SessionManager.inc.php on line 42
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/session/SessionManager.inc.php on line 43
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/session/SessionManager.inc.php on line 44
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/session/SessionManager.inc.php on line 45
[06-Dec-2016 03:35:28 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/ihcpiraq/public_html/ojs2/lib/pkp/classes/session/SessionManager.inc.php on line 46

what can do please

#10

Hi @firas,

Check whether your host will permit you to use the ini_set function. OJS needs this in order to configure its environment and your host currently has it disabled.

Regards,
Alec Smecher
Public Knowledge Project Team

#11

thank you for all information and support,
how can check ask the host or there is a test to check

#12

Hi @firas,

I’m afraid I can’t help you with that – you’ll have to contact your hosting provider.

Regards,
Alec Smecher
Public Knowledge Project Team

#13

i send to hosting support and tell me become now enable but still the error of loading user and i go to console of browser and i see the error

Access to Font at ‘http://ihc-p.info/ojs2/lib/pkp/fonts/fontawesome/fontawesome-webfont.woff2?v=4.3.0’ from origin ‘http://ihc-p.info’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘http://www.ihc-p.info’ is therefore not allowed access.
4:1 Access to Font at ‘http://ihc-p.info/ojs2/lib/pkp/fonts/fontawesome/fontawesome-webfont.woff?v=4.3.0’ from origin ‘http://ihc-p.info’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘http://www.ihc-p.info’ is therefore not allowed access.
4:1 Access to Font at ‘http://ihc-p.info/ojs2/lib/pkp/fonts/fontawesome/fontawesome-webfont.ttf?v=4.3.0’ from origin ‘http://ihc-p.info’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘http://www.ihc-p.info’ is therefore not allowed access.
http://www.ihc-p.info/ojs2/index.php/ojs2/$$$call$$$/grid/users/user-select/user-select-grid/fetch-grid?submissionId=3&stageId=4&=1481214178446 Failed to load resource: the server responded with a status of 406 (Not Acceptable)
http://www.ihc-p.info/ojs2/index.php/ojs2/$$$call$$$/grid/users/user-select/user-select-grid/fetch-grid?submissionId=3&stageId=4&=1481214178448 Failed to load resource: the server responded with a status of 406 (Not Acceptable)
http://www.ihc-p.info/ojs2/index.php/ojs2/$$$call$$$/grid/users/user-select/user-select-grid/fetch-grid?submissionId=3&stageId=4&=1481214178450 Failed to load resource: the server responded with a status of 406 (Not Acceptable)
http://www.ihc-p.info/ojs2/index.php/ojs2/$$$call$$$/grid/users/user-select/user-select-grid/fetch-grid?submissionId=3&stageId=4&=1481214178452 Failed to load resource: the server responded with a status of 406 (Not Acceptable)
http://www.ihc-p.info/ojs2/index.php/ojs2/$$$call$$$/grid/users/user-select/user-select-grid/fetch-grid?submissionId=3&stageId=4&=1481214178454 Failed to load resource: the server responded with a status of 406 (Not Acceptable)
http://www.ihc-p.info/ojs2/index.php/ojs2/$$$call$$$/grid/users/user-select/user-select-grid/fetch-grid?submissionId=3&stageId=4&=1481214178456 Failed to load resource: the server responded with a status of 406 (Not Acceptable)
http://www.ihc-p.info/ojs2/index.php/ojs2/$$$call$$$/grid/users/user-select/user-select-grid/fetch-grid?submissionId=3&stageId=4&_=1481214178458 Failed to load resource: the server responded with a status of 406 (Not Acceptable)

that what mean please with regard

#14

Hi @firas,

The 406 Not Acceptable error is not coming from OJS – I’d suggest asking your hosting provider for details.

Regards,
Alec Smecher
Public Knowledge Project Team

Adding participants problem
#15

thank you

i make live support with hosting and tell me

it seems PHP Script Standard issue for below script, as per the logs

PHP Strict Standards: Declaration of StageParticipantGridHandler::loadCategoryData() should be compatible with CategoryGridHandler::loadCategoryData($request, &$categoryDataElement, $filter = NULL) in /home/ihcpiraq/public_html/ojs2/lib/pkp/controllers/grid/users/stageParticipant/StageParticipantGridHandler.inc.php on line 24

tell me wait update from hosting
can do any thing or wait

#16

Hi @firas,

That wouldn’t cause a 406 Not Acceptable response. Nonetheless, you can configure your PHP to suppress strict standards warnings. See e.g. this link. The details will depend on your host and your version of PHP.

Regards,
Alec Smecher
Public Knowledge Project Team

#17

ok i call my hosting company and fix the problem
big thank for all help

#18

I also have a similar problem started at least yesterday (30/3/2017) when I wanted to add a participant.
Attached is the screenshot.

The last time I succeeded to add a participant was on 6//3/2017.
Please help me.

#19

Hi @iawibowo,

See Error message in add link of in Participants panel - #14 by asmecher.

Regards,
Alec Smecher
Public Knowledge Project Team

#20

Thank you very much.

Regards
iawibowo