Describe the issue or problem
We are changing our journal’s title and have created a “new” journal in OJS to facilitate this. I am attempting to import the users from our “old” journal to the new one, but I receive the following error when I try to use the “Users XML Plugin” under the Import/Export tools tab:
The requested URL /index.php/[Name of journal]/management/importexport/plugin/UserImportExportPlugin was not found on this server.
I also receive the same error when trying to use the
“[Native XML Plugin] Import and export articles and issues in OJS’s native XML format.” option.
Steps I took leading up to the issue
I receive this error on both the “old” and “new” journals within OJS.
What application are you using?
OJS 3.1.2.1
Additional information
Please add any screenshots, logs or other information we can use to investigate this problem.