Static Page Code Cannot be saved

Software Support
1

When trying to write code into the static page the page does not save afterwards and shows the cannot save red circle with line.

IMG_20250204_090956
IMG_20250204_0909563024×2644 2.85 MB

OJS 3.3.0.10.

Additional information
Please add any screenshots, logs or other information we can use to investigate this problem.

2

Hi @editorkjp,

If things are not saving, it is best to check your PHP error logs to identify any errors found there.
If unsure of how to do that, please see here: How do I find my PHP error log?

-Roger
PKP Team

4

2025-02-04 21:28:56.162482 [INFO] [3694844] [T0] [49.47.197.187:50392:HTTP2-1#APVH_kjponline.com:443] File not found [/home/kjponlin/public_html/403.shtml]

PHP error shown

5

2025-02-04 19:52:29.841463 [INFO] [3694843] [T0] [66.249.65.231:54584#APVH_kjponline.com:443] File not found [/home/kjponlin/public_html/.well-known/assetlinks.json]
2025-02-04 19:43:12.995469 [INFO] [3694844] [T0] [64.233.173.228:62818#APVH_kjponline.com:443] File not found [/home/kjponlin/public_html/.well-known/traffic-advice]
2025-02-04 18:41:37.866606 [INFO] [3694843] [T0] [64.233.173.228:50317#APVH_kjponline.com:443] File not found [/home/kjponlin/public_html/.well-known/traffic-advice]
2025-02-04 18:41:37.925703 [INFO] [3694850] [T0] [64.233.173.229:47883#APVH_kjponline.com:443] File not found [/home/kjponlin/public_html/.well-known/traffic-advice]

Every time it was tried these errors popped up
A brief amount of data occasionalyy gets saved

7

2025-02-04 21:28:56.162482 [INFO] [3694844] [T0] [49.47.197.187:50392:HTTP2-1#APVH_kjponline.com:443] File not found [/home/kjponlin/public_html/403.shtml]

PHP error shown

8

please help the journal is at a stand still

9

Hi @editorkjp,

The above logs don’t appear to be your PHP error log; they are probably your Apache error log, which is usually a different file. Double-check that you’re looking at the right log.

I would guess that you’re probably encountering a mod_security issue – something about the content you’re trying to save in the static page is making your server think that it is under attack, so it is rejecting the request. I would suggest temporarily disabling mod_security (or equivalent) on your server to see if that resolves the problem.

Regards,
Alec Smecher
Public Knowledge Project Team

11

Thank you, this has solved the issue

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