Is the single issue purchase option working? If so, how do you “see it” on the issue page?
I entered amounts in the single issue and single article box. Single article purchases work fine but I can’t tell how to purchase a single issue.
Please advise. Thanks!
OJS 3.3.0.14
Thank you!
Hi @radjr,
Do you have an issue galley for the issue that you are designating as for purchase (this is required in OJS in order to setup an issue as available for purchase)? And, do you have reader fees set up: https://docs.pkp.sfu.ca/learning-ojs/en/subscriptions#reader-fees
-Roger
PKP Team
Yes, Single issue fees were set up on this journal. We did NOT have a full issue galley built for the full issue as we expected OJS to allow access to all the issue articles. We created the full issue galley and it appeared on the issue page as expected.
It is NOT clear what email is sent to the cust-omer when they purchase the single issue. NONE of the templates in our template library have anything to do with purchasing a full issue. Can someone point us to that email? Thank you!
Hi @radjr,
I’m consulting with our team on this, but I suspect that this might be related to a recent bug that was uncovered: Manual Payment Plugin | User Payments - Unable to send Payment notifications for Article/Issue Purchase · Issue #11121 · pkp/pkp-lib · GitHub
This was for 3.4/3.5, but you may wish to test it out and see if it is occurring for you in 3.3
-Roger
PKP Team
I don’t want to lead you in the wrong direction. MY original post was raised because we did not understand that OJS required an ISSUE galley to be built and uploaded. We thought that OJS would give access to all the articles in the issue versus one large FULL ISSUE download.
As for the send template. I presume that there is a similar template for single article purchases. Again, we can’t find either of those templates in the email templates listing.
Thanks!