DOAJ Export Plugin Stuck at Loading

Software Support
1

Describe the issue or problem
I managed several journals in single domain (yup, it is already in that situations before I asked to manage) and some journal experienced stuck at loading when displaying a list of article in DOAJ Export. Yet some journals did not experience this problem. There is a possibility of data corruption within the database, since these journals have been migrated in, then out, and in campus again back then. I wish I want to know what query that this plugin do, so I can trace and restore manually if possible. Thank you

Note: These journals have been upgraded from 2.4.6 to 3.4.0.8 and not pure install 3.4.0.8

Steps I took leading up to the issue
For example:

  1. Go to ‘Tools’
  2. Click on ‘DOAJ Export Plugin’.
  3. Click on “Articles” tab
  4. See error

What application are you using?
For example, OJS 3.4.0.8

Additional information

  1. Journal IJCES - Working

    FireShot Capture 144 - DOAJ Export Plugin - Indonesian Journal of Civil Engineering Study_ - journals.usm.ac.id
    FireShot Capture 144 - DOAJ Export Plugin - Indonesian Journal of Civil Engineering Study_ - journals.usm.ac.id1920×922 60.1 KB

  2. Journal JI2E (and several journals) - Not Working

    FireShot Capture 145 - DOAJ Export Plugin - Jurnal Implementasi Ilmu Ekonomi - journals.usm.ac.id
    FireShot Capture 145 - DOAJ Export Plugin - Jurnal Implementasi Ilmu Ekonomi - journals.usm.ac.id1920×922 44.1 KB

  3. Server Log

    Screenshot_2025-04-20_06-34-34
    Screenshot_2025-04-20_06-34-341900×395 116 KB

2

Hi @maulanahirzan, in the journal with the error, can you check the setting for “Items per page” under Settings > Website > Setup > Lists? It sounds like that may be set to 0, causing your error (try setting to something like 25 instead).

1 Like
3

Thank you very much. This solution actually fixed more errors caused by the migration process. I guess it is not related with database corruption after all :sweat_smile:

1 Like