Scopus/Crossref Plugin Problem

jicai.he
Tue, 20 Jan 2026 03:39:43 +0000
Software Support

Describe the issue or problem
My current OJS version is 3.3.0.7. Why does the Crossref Cited-by count for my articles (10.54844/eer.2023.0494) remain at 0 after configuring the Scopus/Crossref plugin, even though I can confirm via the DOI management backend that there are citation results for the corresponding articles? I have verified that the configured account information is correct and the plugin version is appropriate.

Additional information

7 posts - 2 participants