Pages from Dashboard Timing Out

egadsby
Thu, 05 Jan 2023 13:57:37 +0000
Software Support

We are using running OJS 3.3.0-13 on RHEL 8.5. Recently and without seemingly any reason some pages from the Dashboard (like the “Administration” link) are not displaying. Instead we get a “Gateway Timeout
The gateway did not receive a timely response from the upstream server or application.”

The PHP error we get is:
“[04-Jan-2023 16:44:08 UTC] PHP Fatal error: Uncaught GuzzleHttp\Exception\Conne ctException: cURL error 28: Operation timed out after 150000 milliseconds with 0 out of 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html ) in /var/www/html/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory. php:200
Stack trace:
#0 /var/www/html/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.ph p(155): GuzzleHttp\Handler\CurlFactory::createRejection()
#1 /var/www/html/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.ph p(105): GuzzleHttp\Handler\CurlFactory::finishError()
#2 /var/www/html/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/CurlHandler.ph p(43): GuzzleHttp\Handler\CurlFactory::finish()
#3 /var/www/html/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/Proxy.php(28): GuzzleHttp\Handler\CurlHandler->__invoke()
#4 /var/www/html/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/Proxy.php(51): GuzzleHttp\Handler\Proxy::GuzzleHttp\Handler{closure}()
#5 /var/www/html/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/PrepareB in /var/www/h tml/lib/pkp/lib/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php on line 200”

The server was largely unused during late December and into the new year so we are a little stumped. We have restarted Apache and even the server. Has anybody seen this issue and what might be done to fix it? Thanks in advance!

23 posts - 3 participants