"An unexpected error has occurred. Please reload the page and try again." when saving Journal Settings

auliasyarif
Tue, 11 Feb 2025 16:33:48 +0000
Software Support

The issue:
“An unexpected error has occurred. Please reload the page and try again.” message appears when clicking save on Journal Settings > Masthead (for example changing journal title or editorial team, other settings like contacts, sections, and categories are not affected).
We are using OJS 3.3.0-20 now, we were using OJS 3.2.1-3 before and the error message was “An unexpected error occurred. You may have been logged out. Please reload the page and try again.”

Below is the error log from browser console:

The error log showed in OJS 3.2.1-3 was “[10-Feb-2025 23:24:09 Asia/Jakarta] PHP Warning: ini_set(): A session is active. You cannot change the session module’s ini settings at this time in /home/…/domains/narrax.org/public_html/lib/pkp/classes/session/SessionManager.inc.php on line 71”.
But after upgrade, nothing in OJS 3.3.0-20 error log now.

7 posts - 3 participants