Error with plugins in FileCache.inc.php on line 46 | OJS 3.3.0.14

Elizabeth_Leon
Thu, 07 Sep 2023 07:00:17 +0000
Software Support

Hi! I’m trying to understand the reason behind an error pop-up that keeps appearing on my ojs. It has been two days since this pop-up appeared and I don´t know why. The only thing that happened prior to this error was that I was trying some plugins, which is most definitely the cause, but I’m not being able to find a way to solve it.

This is the error pop-up

And the error log
PHP Warning: include(/home/1/public_html/cache/fc-pluginSettings-2-crossrefexportplugin.php): Failed to open stream: No existe el fichero o el directorio in /home/1/public_html/lib/pkp/classes/cache/FileCache.inc.php on line 46
PHP Warning: include(): Failed opening ‘/home/1/public_html/cache/fc-pluginSettings-2-crossrefexportplugin.php’ for inclusion (include_path=‘.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php’) in /home/1/public_html/lib/pkp/classes/cache/FileCache.inc.php on line 46

PHP Warning: include(/home/1/public_html/cache/fc-pluginSettings-0-doiinsummaryplugin.php): Failed to open stream: No such file or directory in /home/1/public_html/lib/pkp/classes/cache/FileCache.inc.php on line 46
PHP Warning: include(): Failed opening ‘/home/1/public_html/cache/fc-pluginSettings-0-doiinsummaryplugin.php’ for inclusion (include_path=‘.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php’) in /home/1/public_html/lib/pkp/classes/cache/FileCache.inc.php on line 46

At first, I thought that the problem was with one specific plugin, but as the day went on the same error kept appearing with different plugins.

Also, the journal is on a shared hosting so I don’t have full access to the server.

Any idea? This error has stopped the production of the new issue since the popup doesn’t let the rest of the pages start properly. It’s starting to become a big problem. Please help!

Thanks in advance

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