Workflow/access denied

Software Support
1

I installed version OJS 3.1.1.4
I have a problem in displaying uploaded articles, when I click on the “view submission” buttonsubmission

I have the following error (https://xxxx.com/index.php/XXX/workflow/access/13):

The page does not work
XXXX.COM currently can not handle the request.
HTTP ERROR 500

nothing appears on the error_log file

Thank you

2

Hi @Palkat

A 500 error code is related with server unable to handle a script. Could you check apache and PHP error log?
I suggest you to enable debug options in your config.inc.php file to help you troubleshooting this issue.

Best,
Israel

3

Hi @israel.cefrin
enabling debug options I have the following errors:

in /home/name/xxx.xxxx.com/lib/pkp/plugins/generic/usageEvent/PKPUsageEventPlugin.inc.php on line 386

Notice : Deprecated call without request object. in /home/name/xxx.xxxx.com/lib/pkp/classes/template/PKPTemplateManager.inc.php on line 901

Notice : Deprecated call without request object. in /home/name/xxx.xxxx.com/lib/pkp/classes/template/PKPTemplateManager.inc.php on line 901

Notice : Deprecated call without request object. in /home/name/xxx.xxxx.com/lib/pkp/classes/template/PKPTemplateManager.inc.php on line 901

Notice : Deprecated call without request object. in /home/name/xxx.xxxx.com/lib/pkp/classes/template/PKPTemplateManager.inc.php on line 901

Notice : Deprecated call without request object. in /home/name/xxx.xxxx.com/lib/pkp/classes/template/PKPTemplateManager.inc.php on line 901

Notice : Deprecated call without request object. in /home/name/xxx.xxxx.com/lib/pkp/classes/template/PKPTemplateManager.inc.php on line 901

Notice : Deprecated call without request object. in /home/name/xxx.xxxx.com/lib/pkp/classes/template/PKPTemplateManager.inc.php on line 901

Notice : Deprecated call without request object. in /home/name/xxx.xxxx.com/lib/pkp/classes/template/PKPTemplateManager.inc.php on line 901

Notice : Deprecated call without request object. in /home/name/xxx.xxxx.com/lib/pkp/classes/template/PKPTemplateManager.inc.php on line 901

Notice : Deprecated call without request object. in /home/name/xxx.xxxx.com/lib/pkp/classes/template/PKPTemplateManager.inc.php on line 901

4

All these messages are warnings, could you describe your stack settings (apache, PHP, MySQL versions)?

Best,
Israel

5

@israel.cefrin

Server del Database

  • Server: Localhost via UNIX socket
  • Tipo di server: MySQL
  • Versione del server: 5.6.33-cll-lve - MySQL Community Server (GPL)
  • Versione protocollo: 10
  • Utente: XXXXXXXXXX@localhost
  • Codifica caratteri del server: UTF-8 Unicode (utf8)

Web server

  • cpsrvd 11.68.0.33
  • Versione del client del database: libmysql - 5.1.73
  • Estensione PHP: mysqli curl mbstring
  • Versione PHP: 5.6.30
  • Versione Apache: 2.4.29