Why some headers appears with ###?

Software Support
1

I don’t know why some headers appears between ## like in the image I uploaded
Thanks for the help!
image

2

it means that there is no translation available for that string in the language you are using.

3

Thanks for your reply (I’m learning how to use OJS)
And how I can translate it or help to do it?

4

There is a translation plugin available: GitHub - pkp/translator: PKP Translator plugin for OMP 1.1.1+ and OJS 3.0+

Detailed information about making translations is available here: https://pkp.sfu.ca/wiki/index.php?title=Translating_OxS