Our journal use email that is outside of our university inside OJS sites. when user with our university email register they receive the email to validate them however when its user from outside like gmail they don’t get the email to validate. I understand that our university need to give SPF records to journals email (domain which is external) to add them to their DNS records.
is that the only solution?
i was thinking on removing validation ? is that a good step to do?
Please let me know if there’s another solution that we can implement?
Moreover our default envelope sender is email from our university and the email that journal use is external email. Do we need to have them same? can we use external email as default envelope sender?
Thanks