Users can't access the content thru DOI link

Software Support
1

We use OJS3.3.0.3. We have assigned DOI numbers to our articles for the first time. We are members of CrossRef. First set of DOIs were assigned 5 days back, and the second set of DOI were assigned yesterday (as we released 2 issues on these days). (see the two screenshots). The visitors to our website can’t access the content through DOI link.

When i press ‘Deposit’ in CrossRef XML Tool, it shown “Registration was not successful! The DOI registration server returned an error: ‘No response from server.’.”

How to solve this problem?

Screenshot (2103)
Screenshot (2104)

3

Hi @zhao

Since you didn’t mention a registration plugin, it sounds like you’re only doing half of the steps. In order for a DOI to work, it has to be registered with a DOI registration agency. The two most common are Crossref and Datacite. OJS can assign DOIs, but unless they’re registered they will not work.

Please see: DOI Registration in our Documentation hub for more information.