Hello,
When I try to search for a user on the system, he will be looking forever.
Apparently it’s a bug.
Please, help me.
Thanks in advance.
Hi @vcruz
Have you checked your browser console log error? It shows you what is stuck your loading process.
Regards,
Israel Cefrin
Public Knowledge Project Team
No error appears in the browser console.
I think it strange that the role filter works normally.
thank you for help.
Hi @vcruz
Have you checked your php error log either? It should show some info when attempt load this panel.
Regards,
Israel Cefrin
Public Knowledge Project Team
We have the same problem in www.icono14.net
In our case, the php error log report this error: DB Error: Illegal mix of collations (utf8_bin,NONE) and (latin1_swedish_ci,COERCIBLE) for operation ‘like’
We have fixing MySQL’s Illegal Mix of Collations following this instructions Fixing a MySQL Character Encoding Mismatch : alexking.org but the problem remains the same.
Now all the tables are in utf-8 and the collate is utf8-general-ci but the user search still does not work.
Also, in this page the panel to navigate between the different page of result does not work either. If we click in the numbers or pages nothing happens.
Any idea about this issue?
Thanks in advance.
Manuel
Hi @gertrudix
Have you checked your browser console error log ? It may shows you useful information on this issue also.
Regards,
Israel Cefrin
Public Knowledge Project Team
Sorry for the delay.
This is the error log in console:
ReferenceError: deprecated caller usage - pkp.min.js:118:980
ReferenceError: reference to undefined property “disabled” - jquery.min.js:3:8368
ReferenceError: reference to undefined property “result” - jquery.min.js:3:8206
ReferenceError: deprecated caller usage - pkp.min.js:118:980
ReferenceError: reference to undefined property “search” - jquery.validate.min.js:2:14581
ReferenceError: reference to undefined property “type”- jquery.min.js:4:9004
ReferenceError: reference to undefined property “traditional” - jquery.min.js:4:24472
ReferenceError: reference to undefined property 0 - jquery.validate.min.js:2:10442
ReferenceError: reference to undefined property “resize_check” - pkp.min.js:215:255
You can see better in this image: Dropbox - File Deleted
Many thanks four your help.
Manuel
Hi @gertrudix
Your dropbox link is not accessible, but it looks like your JS is not working as it should be. Are you able to check if your JS file is not corrupted? Comparing with github repo.
Regards,
Israel Cefrin
Public Knowledge Project Team