Uploading email attachment file

Software Support
1

While we can upload files in all other areas of OJS 2.4.4, we cannot upload a file as an attachment when sending an email in the system.

We have set correct permissions on our defined files_dir, and adjusted the umask setting in config.ini.php so that the octal is correct on all created files and folders.

Do uploaded files for system email attachments get placed somewhere else?

All suggestions welcome.
Thanks,
Mark

2

Hi @marksaga,

What happens when you try to upload a file attachment? Do you get an error message?

Thanks,
Amanda Stevens
Public Knowledge Project Team

3

Hi - thank you - apologies for the late reply.

No errors display.

I click ‘Choose file’ and select a file from my computer. The filename appears on screen.

When I click ‘Upload’ the filename disappears but the email form remains on display as if I had not selected a file to upload.

Mark

4

Hi @marksaga,

Thanks for the further information. Do any messages appear in your error log after the upload fails?

Thanks,
Amanda Stevens
Public Knowledge Project Team

5

@astevens,

I have gone through the process several times and see no entries in any of our log files, checking dates and times.

No attachment is sent with an email.

Where do email attachment files get uploaded to? Our files_dir has the correct permissions for our system, but if email attachments get uploaded to somewhere else (I’ve looked but see nothing familiar) I can check the permissions there.

Thank you.
Mark