Unable to Upload Long Content on Static Pages in OJS 3.4.0.5

Software Support
1

Dear @rcgillis,

I hope you doing well. I am currently managing a journal using Open Journal Systems (OJS) version 3.4.0.5 and have encountered an issue with uploading extensive content to static pages.

When attempting to add lengthy content directly to a static page, the content fails to save. As a workaround, I have been uploading the content paragraph by paragraph. However, this method does not allow the entire content to be uploaded successfully.

Current PHP Configuration:

To address potential limitations, I have adjusted the PHP settings as follows:

  • upload_max_filesize = 1024M
  • post_max_size = 2048M
  • max_input_vars = 5000
  • max_execution_time = 300
  • memory_limit = 2048M

Despite these adjustments, the issue persists.

Steps Taken:

  1. Static Pages Plugin: Verified that the Static Pages plugin is enabled and functioning.
  2. PHP Configuration: Increased relevant PHP limits as mentioned above.
  3. Error Logs: Reviewed server error logs but did not identify any pertinent errors related to this issue.
  4. Content Segmentation: Attempted to upload content in smaller segments (paragraph by paragraph), but this did not resolve the problem.

Request for Assistance:

Could you please provide guidance on:

  1. Content Length Limitations: Are there inherent limitations within OJS regarding the length of content that can be added to static pages?
  2. Configuration Adjustments: Are there specific configurations or settings within OJS or the server environment that I should modify to accommodate longer content on static pages?
  3. Alternative Solutions: Would you recommend any alternative methods or best practices for adding extensive content to static pages in OJS?

Your assistance in resolving this matter would be greatly appreciated, as it is crucial for our journal to display comprehensive information on our static pages.

Thank you for your time and support.

2

Hi @Sajjad_Haider

Can you elaborate on how “lengthy” your content is? Approximately how many paragraphs/words/characters?

-Roger
PKP team