I try to create an user, at the end the system says it has sent an e-mail but when I check there is no e-mail how can I solve this problem_
We are going to need a lot more details to help you with your question!
Here are some questions:
- What version of OJS are you using?
- Have you checked the Spam/Junk folder for the email?
- Are other users receiving registration emails, or is it just this particular recipient who is not receiving email?
- Are other types of emails from OJS (e.g. new issue notifications, review assignments, etc.) being sent out and received?
- What is your email setup in config.inc.php – are you using SMTP or
- Do you have mail server logs you can share?