There is a problem when it comes to connecting our email to the journal website. This results to not being able to send email to reviewers and authors whenever there is an update. So, my problem is I cannot connect our official Gmail account to our website.
Please help us configure this.
What version of OJS are you using (e.g. 3.3.0-10)?
I am using 3.3.0.18,
I did so many things based on what is said in thia forum yet not working.
Hi there @hitikjournal !
I’m not sure what are the things you have tried so far. Have you already undergone the process of enabling 2-factor verification and generating the 'Application password" for your GMail account?
Maybe if you share the [email] section of your config.inc.php file (blurring sensitive data) someone can spot what’s wrong.
Best regards
; You can try the following coding carefully:
;;;;;;;;;;;;;;;;;;
; Email Settings ;
;;;;;;;;;;;;;;;;;;
[email]
; Use SMTP for sending mail instead of mail()
smtp = On
; SMTP server settings
smtp_server = smtp.gmail.com
smtp_port = 587
; Enable SMTP authentication
; Supported smtp_auth: ssl, tls (see PHPMailer SMTPSecure)
smtp_auth = tls
smtp_username = enter your Gmail id
smtp_password = Copy and paste 16 digit secure password by enabling 2-factor verification and generating the 'Application password" for your GMail account (How to enable app password for Gmail: https://youtu.be/hXiPshHn9Pw?si=z-tGozisGkaABxaK)
;
; Supported smtp_authtype: RAM-MD5, LOGIN, PLAIN, XOAUTH2 (see PHPMailer AuthType)
; (Leave blank to try them in that order)
smtp_authtype =
; The following are required for smtp_authtype = XOAUTH2 (e.g. GMail OAuth)
; (See Using Gmail with XOAUTH2 · PHPMailer/PHPMailer Wiki · GitHub)
; smtp_oauth_provider = Google
; smtp_oauth_email =
; smtp_oauth_clientid =
; smtp_oauth_clientsecret =
; smtp_oauth_refreshtoken =
; Enable suppressing verification of SMTP certificate in PHPMailer
; Note: this is not recommended per PHPMailer documentation
; smtp_suppress_cert_check = On
; Allow envelope sender to be specified
; (may not be possible with some server configurations)
allow_envelope_sender = On
; Default envelope sender to use if none is specified elsewhere
default_envelope_sender = enter your Gmail id
; Force the default envelope sender (if present)
; This is useful if setting up a site-wide no-reply address
; The reply-to field will be set with the reply-to or from address.
; force_default_envelope_sender = Off
; Force a DMARC compliant from header (RFC5322.From)
; If any of your users have email addresses in domains not under your control
; you may need to set this to be compliant with DMARC policies published by
; those 3rd party domains.
; Setting this will move the users address into the reply-to field and the
; from field wil be rewritten with the default_envelope_sender.
; To use this you must set force_default_enveloper_sender = On and
; default_envelope_sender must be set to a valid address in a domain you own.
; force_dmarc_compliant_from = Off
; The display name to use with a DMARC compliant from header
; By default the DMARC compliant from will have an empty name but this can
; be changed by adding a text here.
; You can use ‘%n’ to insert the users name from the original from header
; and ‘%s’ to insert the localized sitename.
; dmarc_compliant_from_displayname = ‘%n via %s’
; Amount of time required between attempts to send non-editorial emails
; in seconds. This can be used to help prevent email relaying via OJS.
time_between_emails = 3600
; Maximum number of recipients that can be included in a single email
; (either as To:, Cc:, or Bcc: addresses) for a non-privileged user
max_recipients = 10
; If enabled, email addresses must be validated before login is possible.
require_validation = Off
; Maximum number of days before an unvalidated account expires and is deleted
validation_timeout = 14