Tracking users/views/downloads from institutional subscribers

Our journal has institutional subscribers (e.g. libraries, government departments). These institutions often contact us to find out how many of their users are accessing our journal in order to decide whether or not to re-subscribe.

Is there a way to gather these data via the Statistics → Reports dashboard, or can this only be computed using database queries in the back end? The institutions provide us with a list of IP addresses, so is there a way to gather how many visits our journal has had from a specified list of IPs? I’m new to OJS, so appreciate any suggestions.

Version: Open Journal Systems 3.3.0.20.

I looked at the existing reports, including the different fields in the PKP usage report. I also looked at the reports documentation. From what I can see, the reports are more for journal managers to see how many people are reading/downloading the different articles, rather than looking at the traffic from the different institutional subscribers.

Hi @ainauc,

Better reporting for institutional subscribers was introduced as of OJS 3.4: https://docs.pkp.sfu.ca/learning-ojs/3.4/en/about-ojs#statistics

So, you’d have to upgrade to take advantage. OJS 3.5 is a more recent version and would incorporate that feature as well.

-Roger
PKP Team

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Thank you! I appreciate the quick response. Our local developers are currently working on an upgrade.

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