The page is showing a 404 error

Describe the issue or problem
After We log on to site and click Admin, we get a white screen.
Steps I took leading up to the issue
For example:
Our IT people noticed these errors in logs: 05-Jun-2024 09:53:35 America/New_York] PHP Fatal error: Uncaught GuzzleHttp\Exception\ClientException: Client error: GET ojs/xml/ojs-version.xml resulted in a 404 Not Found response:

They noticed this is down:
Our site was fine yesterday. I could login and click the Admin page with no problems.

What application are you using?
We are on

Additional information
Please add any screenshots, logs or other information we can use to investigate this problem.
I get this when I click Admin

Hi @Stephen,

The PKP website is currently experiencing a network outage – we’re looking into it. In the meantime, OJS won’t be able to check what the lastest copy of the software is, or download the contents of the Plugin Gallery.

Alec Smecher
Public Knowledge Project Team

Thanks Alec. One of our Developer found a work around for time being:
in /var/www/ojs/lib/pkp/pages/admin/
They did this:
//$latestVersion = VersionCheck::checkIfNewVersionExists();
$latestVersion = null;
It works now. The Developer noticed the page is back up so they uncommented the above.

1 Like

Hi all,

This was caused by a temporary outage on the PKP website; it’s resolved now, but we’ll make the apps more resilient to this kind of failure in a future release. See Make version check resilient to HTTP client exceptions · Issue #10018 · pkp/pkp-lib · GitHub for details.

Alec Smecher
Public Knowledge Project Team