The journal does not send notifications

Bahaaeddin_Alareeni · April 9, 2018, 6:18am

The journal website does not send any notifications for reviewers, authors and new registers.
Anyone can help to explain the solution for this problem. Thanks

ajnyga · April 12, 2018, 3:12pm

Are you using smtp (check you config.inc.php). If you are not using smtp, have you tested whether the php mail function is working properly? You could test it with this simple script PHP mail() Function

Gokmen_ARSLAN · April 12, 2018, 4:03pm

I have same problem. The journal website does not send any notifications when reviewers submit the respond.

ajnyga · April 12, 2018, 4:16pm

Do you use a custom review form?

Gokmen_ARSLAN · April 12, 2018, 5:35pm

No, I have created my form

ajnyga · April 12, 2018, 7:44pm

So you do not use the default form in OJS but one that you created yourself. If that is the case, then see this fix: Move "new reviews are in" notification code outside default review form else clause by ajnyga · Pull Request #3553 · pkp/pkp-lib · GitHub

Gokmen_ARSLAN · April 14, 2018, 5:39pm

Hi ajnyga

Thank you for your respond. I checked the link, yet have not found a solution yet.
If you give me a specific link or revision codes I would be glad.
Thank you in advance.

bests

ajnyga · April 14, 2018, 5:50pm

github.com

ajnyga/pkp-lib/blob/9c04dcf28fc9f3ffccf3fe606953621335d4af75/classes/submission/reviewer/form/ReviewerReviewStep3Form.inc.php

<?php

/**
 * @file classes/submission/reviewer/form/ReviewerReviewStep3Form.inc.php
 *
 * Copyright (c) 2014-2018 Simon Fraser University
 * Copyright (c) 2003-2018 John Willinsky
 * Distributed under the GNU GPL v2. For full terms see the file docs/COPYING.
 *
 * @class ReviewerReviewStep3Form
 * @ingroup submission_reviewer_form
 *
 * @brief Form for Step 3 of a review.
 */

import('lib.pkp.classes.submission.reviewer.form.ReviewerReviewForm');

class ReviewerReviewStep3Form extends ReviewerReviewForm {
	/**
	 * Constructor.

This file has been truncated. show original

Taz · April 15, 2018, 2:56pm

Ca I just old file with this new one to solve the problem?

ajnyga · April 15, 2018, 3:22pm

Well that is what I did, we use 3.1.0.1. But be sure to test it first.

Bahaaeddin_Alareeni · April 15, 2018, 3:29pm

I use also the same version.
How we can fix the problem??

Gokmen_ARSLAN · April 16, 2018, 6:46am

Hi again ajnyga,

Thank you. The problem solved.

bests