The citation module does not display authors' names

I am editing my online journal and have published an issue in test mode to assess its progress. I have installed the citation module, but the citation does not display the author’s name(s). Any recommendations on how to solve this?

I am using the Bootstrap theme.

Hello @oscardavi,

Can you please indicate your OJS version # (e.g. 3.3.0-13)?

PKP Team

Hello, @rcgillis, of course, I am using version

Hey, thank you very much for your help, it worked