hello im using ojs 3.1.1.4
the admin doesn’t get a notification when a user submits a file via email, because usually when a user submits a file the admin gets a notification via email that a user has submitted a file
thankyouu
Hi @Syahrul411,
The version of OJS that you’re using is no longer supported by PKP. I strongly recommend that you upgrade to the newest version of OJS, as it is possible that your issue will be resolved by upgrading. However, other community members may wish to offer assistance.
Upgrading instructions are available in the PKP Administrator’s Guide and as part of our [Upgrade Guide] (https://docs.pkp.sfu.ca/dev/upgrade-guide/).
Information about the latest version of OJS can be found on the PKP Website
Best regards,
Roger
PKP Team