Subscription problem - Section "Fee Payment Options"

Software Support
1

Hi everybody,
i need help for fix a problem on section “Fee Payment Options”. My problem is that my OJS version 2.4.8 do not save change options form and it show every time this message:

obviously currency is setted. I also noticed that OJS do not save “Fee Payment Methods” section, because, everytime i wrote my account Paypal, do not save. Is it any the BUG???

Thanks for every help.
Bye
Tiziano

2

Hi @Tiziano,

Double-check the permissions on the contents of your cache/ subdirectory and see if that resolves the setting save issue. I suspect that’ll correct both the issues you report.

Regards,
Alec Smecher
Public Knowledge Project Team

3

Hi Alec!
I done what you have suggested, i changed the permissions cache/subdirectory folder to 777, but don’t save setting… :sweat:
I don’t know what do.

4

Hi @Tiziano,

Do you have trouble saving other forms, or just this one?
Note that 777 permissions are never safe to use.

Regards,
Alec Smecher
Public Knowledge Project Team

5

For now i see that i have trouble saving only this one, the other forms are all ok. yes i know, now change the permissions again.

Tiziano

6

Hi @Tiziano,

Are you sure there haven’t been any accidental changes made e.g. to templates/payments/paymentSettings.tpl?

Regards,
Alec Smecher
Public Knowledge Project Team

7

Hi @asmecher
yes, nothing have changed. I have just installed and used.
Now i see that i have trouble saving on other forms… :sweat:

Tiziano

8

Hi @Tiziano,

Hmm, are you using a proxy or rewriting configuration?

Regards,
Alec Smecher
Public Knowledge Project Team

9

Hi @asmecher,
i use rewriting configuration, but, i managed fix it by myself, there was a my error on the code. :grin:

Thanks for the support and help! :+1:

Bye
Tiziano