Submission will only loading endlessly (OJS 3.4.0.7)

Describe the issue or problem
Hello. im new to OJS. i had installed latest OJS on my server. but, whenever i test to make submission (click submit) or even click on ‘save for later’, it will only loading and do nothing. i need to refresh it back and do again.

Steps I took leading up to the issue
For example:

  1. Go to submission
  2. Click on new submission
  3. Begin submission
  4. Try to save for a later…it will only loading.

What application are you using?
For example, OJS 3.3.0-7

Additional information
I also installed the same version on my other web hosting to test, but the problem is still happening. Hope anybody can help. thank you.

Hi @ICEINK_CREATIVE,

For issues like this, where you experience pages continuously loading without any result, it is best to check your PHP error logs and report back on errors found there? Are you able to do that?

-Roger
PKP Team