Do you mean that you’re not encountering anything new in the PHP error log? Then it’s possible that there isn’t a server-side problem. You can verify by looking at the “Network” tab to see what the requests that correspond to the lists look like – if the server is responding with a 200 code (OK) or a 400 or 500 or something that would indicate an error condition.
Regards,
Alec Smecher
Public Knowledge Project Team
This is the same problem you were encountering before with the disable_path_info setting turned to On. You’ll need to turn that setting Off and work with your server configuration as documented in the other thread: Jounal not being created - #17 by asmecher
Regards,
Alec Smecher
Public Knowledge Project Team
Thanks. Now with the disable_path_info = Off in config.inc.php, the page shows the same 404 Not Found
However, when I turn it on, it shows a slightly different error:
You’ll definitely need to leave the disable_path_info option Off.
If you’re still getting a 404 error, and you’re using mod_rewrite to remove the index.php from the URL, I’d suggest turning off your rewrite rules until you’ve got the basics working without disable_path_info.
Regards,
Alec Smecher
Public Knowledge Project Team
When I turned disable_path_info option On, the submission tab opened without any errors, on its own. Did you guys do something? No pop-up error, and all Unassigned , Archive and All Active tabs, are working fine.
I didn’t change anything at all
hello @asmecher,i know its been a while since this topic got any deliberation but i couldn’t help but notice that i had i encountered a similar problem as @Altaf_Bankotkar but my problem occurs specifically when i try to assign a submission to an issue, when i press the “assign to issue” button i get a "403 forbidden " error logged to the console, so i realised his solution would not solve my problem. I did a little digging and found out it might have something to do with modsecurity as can be seen in this forum [OJS 3.1.0-1] issue to submit metadata saveStep/3 403 (Forbidden), i’m not php savvy, so i might not understand exactly how to go about setting this feature off on my own or if i should even set it off at all…any help from you would be greatly appreciated.
RECAP
under submissions>>view>>publication>>issue>>assign to issue>>save
once i select the submisson and click "save"i get a 403 error on the console and a “requested URL not recognized” popup like below (error message highlighted in yellow)
and the network tab shows nothing,please help me with a practical way of solving this…i have little experience with php, thank you sir
Can you please create a new post describing your issue (and link back to this post if it’s related to your issue)? And, please include your OJS version in your post. This will create help keep the forum better organized.