Submission history won't load for a submission

Hi,
OJS 3.1.1-4

I have a submission whose history won’t load. I get the spinner spinning all the time, but no data is loaded into (see attached image).
historial-no-carga-en-un-articulo

The following are the entries in the error log file:

[[Tue Jun 23 18:10:42.338170 2020] [rewrite:trace1] [pid 69263:tid 139708667471616] mod_rewrite.c(470): [client 10.20.11.48:49640] 10.20.11.48 - - [ojsull.webs.ull.es/sid#55c5d3b16dc0][rid#7f100c00ead0/initial] pass through /index.php/Revista/$$$call$$$/information-center/submission-information-center/view-information-center, referer: http://ojsull.webs.ull.es/index.php/Revista/workflow/index/2776/1
[Tue Jun 23 18:10:42.338999 2020] [rewrite:trace1] [pid 69263:tid 139708667471616] mod_rewrite.c(470): [client 10.20.11.48:49640] 10.20.11.48 - - [ojsull.webs.ull.es/sid#55c5d3b16dc0][rid#7f100c012af0/subreq] pass through /Revista/$$$call$$$/information-center/submission-information-center/view-information-center, referer: http://ojsull.webs.ull.es/index.php/Revista/workflow/index/2776/1
[Tue Jun 23 18:10:42.566954 2020] [rewrite:trace1] [pid 69263:tid 139708642293504] mod_rewrite.c(470): [client 10.20.11.48:49640] 10.20.11.48 - - [ojsull.webs.ull.es/sid#55c5d3b16dc0][rid#7f1034066180/initial] pass through /index.php/Revista/$$$call$$$/information-center/submission-information-center/view-history, referer: http://ojsull.webs.ull.es/index.php/Revista/workflow/index/2776/1
[Tue Jun 23 18:10:42.567591 2020] [rewrite:trace1] [pid 69263:tid 139708642293504] mod_rewrite.c(470): [client 10.20.11.48:49640] 10.20.11.48 - - [ojsull.webs.ull.es/sid#55c5d3b16dc0][rid#7f100c004a00/subreq] pass through /Revista/$$$call$$$/information-center/submission-information-center/view-history, referer: http://ojsull.webs.ull.es/index.php/Revista/workflow/index/2776/1
[Tue Jun 23 18:10:42.803960 2020] [rewrite:trace1] [pid 69263:tid 139708659078912] mod_rewrite.c(470): [client 10.20.11.48:49640] 10.20.11.48 - - [ojsull.webs.ull.es/sid#55c5d3b16dc0][rid#7f100c012af0/initial] pass through /index.php/Revista/$$$call$$$/grid/event-log/submission-event-log-grid/fetch-grid, referer: http://ojsull.webs.ull.es/index.php/Revista/workflow/index/2776/1

Any idea on how to solve this?

Thanks in advance for your help.
Regards,
Juan

this is not look like error.log

try to find error.log in main folder of your OJS, not in your linux error.log

I had a problem similar to using the Brave browser. By disabling the Shield for the magazine’s website, the problem was resolved.

I suggest you check if there is any blocker in your browser and disable to test.