# Submission - error 500 **URL:** \ **Category:** Software Support\ **Created:** [June 13, 2017, 8:28am UTC](https://forum.pkp.sfu.ca/t/submission-error-500/31535 "2017-06-13T08:28:49Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![ctgraham](https://forum.pkp.sfu.ca/user_avatar/forum.pkp.sfu.ca/ctgraham/32/5992_2.png) [@ctgraham](https://forum.pkp.sfu.ca/u/ctgraham)\ **Post date:** [June 13, 2017, 4:01pm UTC](https://forum.pkp.sfu.ca/t/submission-error-500/31535/2 "2017-06-13T16:01:01Z")
If you look in your webserver error log, you should find the details on the 500 error. > [@When I click some button or follow some link, I'm left with a blank page. What do I do?](http://forum.pkp.sfu.ca/t/when-i-click-some-button-or-follow-some-link-im-left-with-a-blank-page-what-do-i-do/898): > > Check your webserver error log Usually, this indicates that a PHP error has occurred and the message has been sent to your web server or system log file. Check there – e.g. /var/log/apache/error.log, although the exact location will depend on your server configuration – for further details. Check your file permissions If you haven’t installed OJS yet, then the most likely cause is a problem with file permissions in your cache/ or cache/t\_compile directories. See docs/README for information on… Those details will help us know what is causing the error. --- _[View the full topic](https://forum.pkp.sfu.ca/t/submission-error-500/31535)._